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Find a Location

The Social Goat Tavern has 1 locations, listed below.

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    Business ProfileforThe Social Goat Tavern

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1115 Church St SE, Covington, GA 30014-2318
    BBB File Opened:
    5/8/2023
    Years in Business:
    4
    Business Started:
    1/1/2020
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Went to ********* for IWFF. I waited in line approached the front of the line and ordered what I wanted. They had a sign saying they were accepting cash and cards. So I ordered and paid my total for a 8oz cup of wine and a water was $13.20. So the girl say its $13.20, so like $14. So I start to get cash out and Im looking for coin change just to get rid of it and I didnt have it so I gave her $14. Im standing there waiting for my change and she asks if I got my water I said no she then handed me a water I still stand there and she said you can get your wine over there and then I ask for change. She then says oh I dont have change to give you. And I tell her I want my change. I said so youre gonna steal my money thats not right and she said in a snarky voice and I quote weve been doing it all weekend. I just look at her and say so youve been stealing peoples money all weekend as I walk away and she rolls her eyes at me. How does a business hire someone like that and steal peoples money. Its not about the 80 cents. I would have been so more than willing to tip and even more but after that happened never again. How dare you take peoples hard worked money with out asking like that and then act like that. If you didnt have change to give you should have made that VERY CLEAR! Had that on the sign or had some one tell people if they were about to pay cash that they dont have change. You dont just take peoples money and then give them attitude for taking their money. If you had people who knew what they were doing the girl should have simply said oh Im so sorry I dont have change I can either refund you and you can pay with card or here is a $1 back the 20cents is on us since we dont have proper change to give you thats on us. A 20 cent loss is a lot less worse for you guys then ruining your relationship with loyal customers. But anyone whose been a manager would know this so clearly this blond girl doesnt know anything and needs to be retrained.

    Customer Reviews

    0 Customer Reviews

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    BBB Atlanta & NE Georgia

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