Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Don Jackson Chrysler Dodge Jeep Ram North has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDon Jackson Chrysler Dodge Jeep Ram North

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5855 Georgia Highway 400, Cumming, GA 30028-4194
    BBB File Opened:
    7/16/2020
    Contact Information

    Customer Contact

    • Mr. Derek Jackson, Owner

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Purchased the vehicle on 04/03/2024 a Tesla Model 3, everything was generally good with the salesmen I had worked with apart from him requesting me falsify my income to obtain an approval on the credit application (since the bank wasn't requesting a pay stub for my credit score range.) I was uncomfortably pushed to write a number roughly x3 my verifiable income to get an approval through a lender unknown to me at the time.ended up dealing with a specific finance manager who had me sign a number of papers, telling me I was financing a number I was comfortable with $22,754 the price of the vehicle in question including the $4,000 rebate from the **** At the time I didn't really know anything was going on out of the ordinary, I was excited to have a new vehicle.The next day 04/04/2024 I'd went to work, still had the finance paperworks I'd had in my car and since I work in sales at a dealership myself I thought I'd have people who have been around longer in the business review my paperwork, before finding out I'd been charged exactly $4,250 in a third party service contract with ALLY APP. I was not aware of purchasing this AT ALL, as I was shown the number PRIOR with this service contract being deceptively slipped into my sales paperwork. I decided to drive to the dealership on a work day to have the issue resolved and was informed that the deal hadn't hit the bank yet and that the finance manager I'd worked with was not in so they were unable to redo my paperwork at the time. I had left the dealership empty handed so I'd decided to give a call back and receive confirmation that if I'd returned tomorrow to see the finance manager I'd worked with I'd be able to remove the $4,250 contract from ALLY and the manager had informed me the deal had 'already funded' and he was unable to cancel it at all, receiving two conflicting stories from the managers and finance. This business is VERY deceptive and will use your loan to PACK additional fees/charges.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christian B

    1 star

    04/14/2024

    ***** ********************** at Don ********************** North doesnt honor the rebate offered to customers in my paperwork I only got a $2000 rebate the rebate was offered for around $9000 didnt get a loyalty discount as promised this was my 3rd car I purchased from Don ********************** North and my last, ***** ********************** is a thief and a shark.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.