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Business Profile

Electric Companies

North Georgia Electric Membership Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Companies.

Complaints

This profile includes complaints for North Georgia Electric Membership Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

North Georgia Electric Membership Corporation has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • North Georgia Electric Membership Corporation

      1850 Cleveland Highway Dalton, GA 30721

    • North Georgia Electric Membership Corporation

      1128 South Wall Street Calhoun, GA 30742

    • North Georgia Electric Membership Corporation

      13822 Highway 27 Trion, GA 30753

    • North Georgia Electric Membership Corporation

      1850 Cleveland Hwy Dalton, GA 30721

    • North Georgia Electric Membership Corporation

      3368 Battlefield Pkwy Fort Oglethorpe, GA 30742-4045

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/15/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was asked by a NGEMC worker if NGEMC could put a pole on my property in exchange for the old pole. The workers broke my service pole putting up an outside light and left my ground and neutral wire completely off. Now my bank draft for automatic payments have been cancelled. Please help.

      Business Response

      Date: 06/27/2022


      Member advised us that he was having a problem with  his bank so he wanted us to remove him from bank draft on 6/15/2022. We deleted the bank draft and explained that if he  wanted to set back up on bank draft that we would need his routing number and account number. He got upset and told our representative to just forget it as he would just come in and pay. He hung up on our representative and has not called back in to get his account set back up on bank draft.

      We installed an LED1 on 6/23/20, not aware of any issue.

    North Georgia Electric Membership Corporation is NOT a BBB Accredited Business.

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