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Business Profile

Auto Services

Champs Tire and Automotive Service

This business is NOT BBB Accredited.

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Complaint Details

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  • Initial Complaint

    05/24/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    In November of 2023 I had to get the engine of my 2005 ******* navigator. When the engine was put in the check engine light never went off. The owner ******* assured me that he would get the light off. During the same time I had problem with my 2009 Cadillac dts. It had and oil leak at the main seal. Because my leak was so bad I took my car in and got the work done even though the work on my navigator had not been complete. On Feb, 10th, I gave them a car that had not lights on on the dash and only a oil leak. But, they return me a vehicle that had the check engine light on the traction control light on and leaking power steering fluid. Today is 5.24.24 and I still don't have my Cadillac back or my navigator repaired. I had to jump thru hoops to get the tag, because the work wasn't all done with the last 60 days. This has been a nightmare with no end in sight. I can provide the receipt for my Cadillac I just don't have it at the time of me completing this review. I want this shop to be held accountable. I have lost money, and had to spend more money because of this.

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BBB Rating & Accreditation

C+

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Contact Information

3901 Flat Shoals Pkwy

Decatur, GA 30034-4102

(404) 244-0260

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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