ComplaintsforImpact Solutions Group, LLC
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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This group took an unauthorized payment of $250 from my account. Multiple attempts to call and email them have been made and no response back from them has occurred.Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This place called my wife saying owed a debt for a bank that neither one of us had heard up. They said if we didnt pay that they would be filing a suit and freeze all her certificate cards and bank account until after court and that they would be putting a lien on any property. Said we owed ***** dollars but that after court it would be over $5,000. They were very convincing and even though I knew better I still fell for the line. She couldnt tell me anything about the debt other then it was opened from ********* in 2016 and went delinquent in 2022. I have absolutely no knowledge of any such debt. I set up a payment arrangement and paid $250 right then, and set up 4 more payments. I didnt want to pay in full until I had a chance to look into the debt they said I owed. I called the bank i told it was from and they have no knowledge of any debt she has with them. I immediately cancelled my debit card and called my banks fraud department. I am waiting to hear back, but i believe I was scammed.Initial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Threaten to call the cops on me if I didnt pay. Ive lost ****** the credit card company it was for was never getting paid. Stated they do not know who these people are and to cancel my debit card.Initial Complaint
12/27/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
*********************** has contacted me again stating that I will go to jail if I don't pay her company. Tried calling the company and no one will answer the phone. They got ****** from my on 12/20/2023. I am turning the card off. They claim its for a **** ending in ****, but no further proof. I filed a claimed in September of last year on this same company.Initial Complaint
10/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This company I believe are calling people with fraudulent claims about credit card debt. They are I believe trying to scam people for personal information . They leave a number to call them back and once you call they either hang up after not getting the information they want or send you to full voice-mail ************ is one of the numbers. I have been getting at least 3 messages from them a day from ************.Initial Complaint
08/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
8/9/2023 ****** I was told I owe from ******** I paid like a jerk. The ******* from 2011. I got the receipt and emailInitial Complaint
06/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They called me on 6/13. The recording said at the end, 'you have been notified". I call the # stated on the recording to inquire about why I received the call. **** answered the phone said her system was down and she'd call me back. Within a minute, a lady named ******* called me. She gave me a *********** account I supposedly owe on from 2011. I do not believe this charge to be accurate at all. I do not recall even having a *********** card. She knew my home address and personal info. Threatened to file a lien on my home, levee my bank accounts (all her words) and they will be frozen where I can't touch them, take my social security spousal benefits from my husband passing away, and my pension. I do not even have a pension. When I offered to give her my lawyers name and #, she said they do not speak to lawyers and that I would have to have a letter sent to them to speak to him on my behalf. YET for him to send them a letter, I need to know who the letter is being sent to, the address, more info what its regarding that he would be defending me against-she would not give me any info. She hung up on me NUMEROUS times and released little to no information on them themselves. If you're asking me for money, I need to know why? is it legit? more about who is requesting this? She was rude, argumentative, aggressive, and threatening. I noticed they called me back today 6/15. I returned the call, to be hung up on again. I called back until they answered. The employee, *****, stated that they do not need to speak to me cause I refused to pay and they are already in the processing of filing. So I told this new lady that my lawyer instructed me to get their name and address so he could send a certified letter stating he represents me. She said there is no need for that because I refuse to pay. She cut me off because I question who is asking for payment and threatening me. Their secretary of state looks like they start a new LLC every 2 years and dissolve under different names.Initial Complaint
03/30/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
impact Solutions LLC THIS COMPANY IS A FRAUD COMPANY LOOKS LEGET BUT IT'S NOT...LADY WAS RUDE AND THREATENING ME OVER THE ****** WHEN I ASK FOR HER NAME SHE COULD NOT SAY FLAG #1 SHE SAID SHE WAS FROM MEDIATION AND THAT THE ******************* WAS ************************ AND *********************** SHE SAID I OWED *********** $8,914.89 FROM 2009 FLAG #2 WHO CAN REMMBER THAT FAR BACK. SHE GOT ME TO PAY $3,500 WHAT A DUMMY I AM. PLEASE BEWARE OF PEOPLE THAT SCAM YOU . FLAG#3 SHE SAID IF YOU DON'T PAY AND REFUSE TO PAY SHE IS ADDING $495.00 TO THIS FAKE BILL WHAT THE H__ __I AM ****** AT MYSELF FOR LETTING MY GARD DOWNInitial Complaint
08/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
A lady by the name of **** called and stated that I had a debt with ******************** and that she was part of a mediation. They tried to contact me in November, but I didn't respond. She stated that I can settle for 998, then she changed it to ****. These payments will be broken up into $250 a month. The file number she gave me was 2022-56678. I had e-sign documents about the money, I took a screen shot of the information. When I call her at ************ on 8/22 is when the money was take out that I would get a receipt via email. I asked several times to get something in mail and she threaten to send me to court instead. After further investigation of the address that was sent to me from this company Impact Solution in *******, **., the zip code doesn't match any zip codes in the *******. I called ******************** and they stated that they don't deal with Impact Solution. When I told her this, she stated that it was Mid ************* and it was turned over to ********************. I paid via my debit card, which I can turn off at any time. When I tried to call the other number, no of them will work. Plus, nothing was place on a letter head. She also mention to check your credit report and none of these banks are on my report. Plus, I have all the voice messages that she has sent me in regards to this action.
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Customer Complaints Summary
9 total complaints in the last 3 years.
5 complaints closed in the last 12 months.