Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Car Island has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCar Island

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3550 Buford Hwy, Duluth, GA 30096-3790
    BBB File Opened:
    11/19/2021
    Years in Business:
    4
    Business Started:
    11/21/2019
    Business Incorporated:
    11/21/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • A-1 PreOwned Cars LLC
    Business Management
    • Mx. Complaint Handler, Customer Contact
    Contact Information

    Principal

    • Mx. Complaint Handler, Customer Contact

    Customer Contact

    • Mx. Complaint Handler, Customer Contact
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased vehicle April 18 2024 from car island 3550 ****** hey Duluth ga was told to bring car back said emissions was done on april18 th ****************************************************************************************************************************** the dealer cancel my paper work for my title they can not get and this car has not even been inspected by the state to be road worthy which all cars must be rebuild able cars must be Ibefore allowing to be title in the state of ha which this car has not been car is in operable at this time also car wont pop sss emissions so they took my money and I have a salvage title I requested a refund or for this car to be fixed or I request a full refund
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Justin F

    1 star

    08/08/2023

    I bought a *** 328i from them and have had it about 45 days and the car began to smoke. Took it back to them and they offered to fix it a discounted price, but when I questioned who would be fixing it they turned on me and became passive aggressive. They have no documentation showing that they completed any type of inspection before listing the vehicle for sale. I decided to go get the car fully inspected at a reputable shop. The list of problems goes on and on. Valve cover and gasket, brake vacuum pump, oil pressure switch, drive belt, oil cooler gasket, oil filter housing, both front lower control arms and both front struts, ALL need to be replaced. Along with that the sunroof leaks when it rains, and the back windows have lost all power. This all costing over 5,000$ in repairs.This dealership is a joke, they fix and do repairs in house and dont say who their mechanic is because they know their vehicles are not up to code. They dont clean the car at all before giving it to you and you have to go on a scavenger **** to find your tag even after you paid for it during the sale.Not only is it disappointing to have your hard earned money wasted, the two guys in charge of the dealership will treat you as if you have no common sense. They dont care about making things right, and they certainly dont care if youre happy with your purchase. STAY FAR AWAY!!!

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.