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Find a Location

Cavender Enterprises, Ltd. has 1 locations, listed below.

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    Business ProfileforCavender Enterprises, Ltd.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2005

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Cavender Enterprises, Ltd. is dedicated to the idea of building long term relationships with our customers.

    Products & Services

    Used Auto Sales

    Business Details

    Location of This Business
    2333 Browns Bridge Rd, Gainesville, GA 30504-6006
    BBB File Opened:
    1/30/2003
    Years in Business:
    27
    Business Started:
    10/10/1996
    Business Incorporated:
    10/10/1996
    Accredited Since:
    2/8/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cavender Auto
    • Cavender Auto Sales
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Rondis Cavender, President/General Manager
    • Ms. Beth Thomason, Controller
    • Mr. Rondis L. Cavender, President/General Manager
    Contact Information

    Principal

    • Mr. Rondis L. Cavender, President/General Manager

    Customer Contact

    • Mr. Rondis Cavender, President/General Manager
    Additional Contact Information

    Fax Numbers

    • (770) 297-8772
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a 2016 Kia ****** from Cavender on 4/10/2024. On 4/18/2024 the vehicle was smoking and I discovered an oil leak. The vehicle was towed and kept for 5 days. I was told that it sounds like your transmission or engine need to be replaced and this car should have never been on the lot by ***** in the service department. When my car was returned to me it was cited as loose valve gasket bolts. When I retrieved the vehicle it still had the oil pressure light on, was advised to check the oil and we didnt know the oil light was on. On 5/1/24 my serpentine belt broke due to the same oil leak. My car was returned on 5/11/24 with the reason for the belt breaking being oil leak. On 5/24/24 my car again was smoking and being this is the 3rd time, I called and sent photos of the oil leak. Seeing that I had previously been given documentation stating my car was overheating, but thats not what was said or the diagnostic results, I made sure to have as much evidence as possible. My vehicle was picked up on 5/28 and returned 6/24. Being told that there were multiple oil leaks, issues with the engine, and power steering leaks. I begged for a new car, I begged for a replacement only to be told no. They sent my car to another company to make the repairs and I called to see what was going on with my car with no answer given to me until I threatened to return the car to them. **** in finance went above and beyond to help me get answers, repair, and to stall the payment while in the shop. However my payment due 7/5/24 would be late for the first time since getting the car and being able to drive it (since I couldnt work while they had my car) I was immediately told I had until Monday to make the payment or the vehicle would be repossessed on 7/9/24. Out of the 90 days I have owned the vehicle I have only been able to drive it 36 days. Being 8-14 days at a time. There is a major issue with this!
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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