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Business Profile

Used Car Dealers

New Velez Auto Group Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTiffany L

    Date: 05/07/2024

    1 star
    this is a deceptive dealer. Not only does he have vehicles with major mechanical is***s, the mechanic he refers you to is a family member. They are running a scam. I had my vehicle over *************************************************************************************************************** my deal. He then stated he never agreed to pay the taxes. After presenting several screenshots to the bank that funded my deal they are NOW looking into the dealer who is completely uncooperative. I had the vehicle 18 hours before it broke down completely. I had to pay over $1500 in parts and and tow to HIS mechanic. The vehicle sat for 18 days there. Was given back to me after he advised I needed to pay another $380. Id been paying a note and insurance on a vehicle I couldnt drive. He refused to assist. After the plate was close to expiring I reached out to him again and he stated I needed to drive out of state and register the vehicle and pay the sales tax. I advised they were included in my deal his words were *** me.

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