Business ProfileforJimmy Britt Chevrolet Buick GMC LLC

Bought my **** *** ***** Denali from Jimmy Britt Greensboro on Saturday, *******. During the test drive I had my boyfriend and ***** ride with me, I told them both I did not like the "Clunk" noise the car makes when shifting gears after it first takes off and how it idles rough and makes you feel like someone rearended you when you stop but no one is behind you. ***** said he could certainly get that checked out for me- after signing paperwork and moving my stuff from the car I traded in to my *** ***** Denali the hatch sensor failed right in front of *****. ***** made it right and told me that someone in Service would give me a call on that following Monday morning, never heard from anyone, it took me calling ***** Monday afternoon during my lunch hour at work to get someone from Service center to call me to schedule to bring my car in. I brought it back Friday, April 19th for that service and then the check engine light comes on **** and they say its transmission harness assembly and not covered under our ** ***** warranty so they have my car sitting in Service Center currently and I cannot even get my tag without my emissions passed bc of check engine light so now I have a $1097 bill they want to only give me a discount on plus I have to pay for my Emissions and tag all at once when it should have been taken care of after my test drive when I said something was wrong with the car in the first place. I've had ******** in sales contact me as the "middle person" between me and owner apparently and then **** in finance gave me the deal of cutting the bill in half- I should not have to pay a thing when it should have been taken care of in the first place and I shouldn't have to be dealing with this before the first payment even comes out. Also, I was on hold for 15 minutes on my lunch today waiting to see if I could get a new drive out tag bc theirs expired 5/28 and to get a ETA on work needing done and still no call back.