ComplaintsforLiberty Tire & Brake
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Complaint Details
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Initial Complaint
09/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife was visiting family in ******* when her brakes failed. She allowed this company to repair her back breaks and replace one caliper on front not knowing it would cost over $1100. They told her what it would cost after placing her car on the rack and only an hour or so before the store closed. She had no choice because she had to be back in ********* the next day. When she left the shop, she had no brakes! She called back but there was no answer. She had to have a family member repair her brakes in order to return to **. the next day. We are not totally convinced this was not a deliberate act due to us complaining about the price.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.