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Business Profile

Tire Dealers

Liberty Tire & Brake

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Liberty Tire & Brake's headquarters and its corporate-owned locations. To view all corporate locations, see

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Liberty Tire & Brake has 2 locations, listed below.

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    • Liberty Tire & Brake

      837 E G Miles Pkwy Hinesville, GA 31313-4509

    • Liberty Tire & Brake

      PO Box 709 Hinesville, GA 31310-0709

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/26/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My wife was visiting family in ******* when her brakes failed. She allowed this company to repair her back breaks and replace one caliper on front not knowing it would cost over $1100. They told her what it would cost after placing her car on the rack and only an hour or so before the store closed. She had no choice because she had to be back in ********* the next day. When she left the shop, she had no brakes! She called back but there was no answer. She had to have a family member repair her brakes in order to return to **. the next day. We are not totally convinced this was not a deliberate act due to us complaining about the price.

    Liberty Tire & Brake is NOT a BBB Accredited Business.

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