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Find a Location

Always Moving, Inc. has 1 locations, listed below.

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    Business ProfileforAlways Moving, Inc.

    Moving Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9550 Jackson Trail Rd STE A, Hoschton, GA 30548-6169
    BBB File Opened:
    10/27/2020
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/07/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Furniture and other major items from my move are missing since December and were never delivered. I have been trying to contact the company since December and received no response. I just found out on Tuesday 3/29/22 that the moving company Always Moving, *** had shut down their business at the end of December 2021, right after my delivery. I have spoken to the manager of my move who was let go from the company as well as the broker (Interstate Moving) who hired Always Moving, Inc. They say they are "trying" to find out what happened through communicating with their dispatcher. This broker no longer does not business with Always Moving, Inc. It has been an extremally stressful experience as I have young children who just want to be reunited with the items that they recognize and are a part of our home after having gone through so much transition and instability. Please help! :( I've attached images of all the items missing. Thank you for your attention and time.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tim W

    1 star

    08/24/2023

    I endured the worst experience I have ever had with any business in my life. The company that I unfortunately worked with was Always Moving **** **************************************************** Always Moving **** Always Moving **** behaved politely right up until I signed the contract. After that, I encountered lie after lie. God help you if you have to talk to a moving consultant named ******. Her agreements with me were thrown out the window quickly. I didnt get return calls and nothing changed when I emailed. It was the worst nightmare ever. After all their testimonials regarding the customer service of their moves, it was their customer service that was the most stressful, agonizing and painful. In the end, they didnt even move me. Always Moving **** took my deposit, constantly gave me the run around and then after all of their platitudes brokered me to a different company. Trust me, you will feel frustrated and abandoned by Always Moving ****Dont take a chance and dont fall for Always Moving ****s salesmanship. Beware of the moving company Always Moving **** The company is out of Georgia. Always Moving **** is the worst company that I have worked with in my life. I have been a CEO of two companies and Ive never seen as many lies, liars, disorganization, dishonesty,, and unethical behavior. Please, tell everyone you know so that you dont lose your money or have to endure the helplessness, hopelessness and stress that I did. If you or anyone you know falls victim to their unscrupulous service, the place to file complaints is the ******************************************** Always Moving Incs DOT number is ******* and their MC number is *****. Youll need both numbers when you file your complaint. The company doesnt deserve the 1 customer review star they received on the ********************** website

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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