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Business Profile

Online Retailer

Sweet Memories Decals

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    10/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 26 of this year I placed an order with sweet memories decals for two decalsand it was like ***** not much but that's besides the point we'll after a month of not receiving my order I emailed them and they replied and said there working on it so I was ok with that well now being almost November and still no order no contact with them I have emailed them several times and nothing not a word back from them I'm getting a little annoyed you know I paid for these items and they need to make it right on there end the least they could do it send me an email or just give me my back but I've received nothing from them something needs to be done Best regards *****************************

  • Initial Complaint

    09/16/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I ordered multiple decals on March 6th, 2023 , I paid 45.00$ I never received my order they took the money out immediately! *** tried contacting them multiple times no response until in may they sent out an email saying theyre ramping up production and thats the only thing Ive heard this is now September still nothing I just tried to email them again and call the number now its saying the page no longer exists and the number isnt a working number, I just want my money back! Terrible business, not even a legitimate business it seems so sad and they were advertised to sale Memory decals for loved ones thats passed away so it seems they were taking advantage of the people who were grieving the lost of a loved one!

  • Initial Complaint

    06/12/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Back in February *********************************** memory of my husband. Out of ******** attempts to find out where my order was , they finally send me an email stating about a death in the family and they were finally getting orders out to there customers. That was after 2 months of me emailing them. All I want is the decal that I payed for. I included a copy of my receipt

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Businesses in this category

Years in Business: 2

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

PO Box 558

Hull, GA 30646-0558

Visit Website
(888) 501-8751

Customer Complaints Summary

3 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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