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Business ProfileforJohns Creek Chiropractic and Wellness Center
At-a-glance
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Business Details
- Location of This Business
- 6385 McGinnis Ferry Rd Ste 201, Johns Creek, GA 30005
- BBB File Opened:
- 7/14/2022
- Years in Business:
- 2
- Business Started:
- 1/1/2022
- Type of Entity:
- Partnership
- Business Management
- Ms. Brooke Fanning, Company Contact
- Contact Information
Principal
- Ms. Brooke Fanning, Company Contact
Customer Contact
- Ms. Brooke Fanning, Company Contact
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sandra S
06/13/2024
Johns Creek Chiropractic and Wellness Center Response
07/02/2024
We are a Classical Pilates studio, which is an exercise order that targets all muscle groups. This was communicated for years with this client by multiple instructors. Prior to her purchasing her final class package, we furnished a copy of the signed policies in person (that were signed when the client started in 2021) and reiterated the studio's policies and procedures via email, which she acknowledged receiving.
Regarding Chiropractic Care, we offered the patient a care plan as recommended by the doctor, independent of insurance. The patient was dissatisfied with the cash fee prices and opted not to pay for certain services.
The patient acquired sandals from our office in December 2023. At no point did she express any dissatisfaction with the sandals. Our policy clearly states that if a patient is unhappy upon receipt of the sandals, they may return them within a specified period, and we would contact the orthotics company on their behalf. However, she did not approach us with any issues. She was aware of the cost of the sandals before purchased, which are priced higher due to their custom-made nature, tailored to an individual's foot. At no point was she told, or was advertised, that she could hike in her sandals.
It is assumed this review was written out of emotion after the patient/client was dismissed from our office. Our office tries to do everything we can to help the patient/client out. Unfortunately, in this case we couldn't. We wish the patient well and hope she can find a place that helps her in her continued wellness journey.
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