Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

WHydrate Kennesaw has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWHydrate Kennesaw

    Medical Spa

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2615 George Busbee Pkwy NW Ste 5, Kennesaw, GA 30144
    BBB File Opened:
    4/6/2018
    Business Management
    • Complaint Handler, Customer Contact
    Contact Information

    Principal

    • Complaint Handler, Customer Contact

    Customer Contact

    • Complaint Handler, Customer Contact
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: What to know before visiting a med spa

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was a faithful member of Whydrate since January 13, 2019. I began receiving services prior to January ;however, decided to make it official. Around December 2021 going into January 2022, I became physically and mentally ill. I believe the last two payments for Whydrate was returned. I left the **************** and went to ******* to live with family members for several months. When I returned back to Georgia, I began working again and getting my life on track. Around (I believe) March of 2023 I began services at Whydrate again. I have 15 bags that I have not used but paid for. I asked the manager at the time to see if an arrangement could be made. I understand that two payments were attempted, but I also left 15 bags which is a lot of money. I had so many bags prior to going to ******* is because sometimes the Nurses wouldn't be able to find a vein; however, I was still paying. When I would ask the young lady (manager) if she spoke to anyone, she would say that she didn't get an answer. I told her I know the shots isn't the same value, but I would be willing to get shots instead. Nothing ever happened, that's why I would like the owners to reach out to see what can be worked out. I met the owner several times and he's a really nice guy. The staff was always nice and attentive and I enjoyed driving over an hour several Sundays out of the month to receive services. I just know that this situation can be made fair and I would like someone who is able to make these types of decisions to reach out to me and sort every thing out. Thank you.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.