ComplaintsforArvensis Crystal Jewelry
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Complaint Details
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Initial Complaint
04/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased 3 kappa alpha psi "The One" lapel pins. They never arrived and I have attempted to contact the seller on multiple occasions.Initial Complaint
02/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
- Date of Transaction: 1/13/2022 - Amount: $375.00 - Order#: **** - Date Expected: Pd 2-Day Express, expected merchandise 1/27/2022 - Tried contacting them multiple times via email/phone with no response. - As of 2/18/22, their website is down - I am requesting a refund from the companyInitial Complaint
11/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I purchased a jewelry set at a National sorority convention paid in full and was only sent a bracelet and ring. I am missing the necklace. Without success I have emailed, called, and attempted to contact them however they are not responsive. I would like my necklace.Business response
11/29/2021
Consumer Response /* (2000, 5, 2021/11/23) */ I have been able to retrieve my merchandise from the merchant yesterday. Thank you!
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.