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Business Profile

Dentist

Windy Hill Dental Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

This profile includes complaints for Windy Hill Dental Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Windy Hill Dental Associates has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/04/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 14, 2022 I paid Windy Hill Dental Associates $274.00 for my son's dental services. Since that time, my son submitted his dental insurance information. **** at Windy Hill dental Associates filed a claim with his insurance and since have gotten payment for dental services provided on February 14th. I was told that the payment made to my care credit account would be refunded to me since payment was made through my son's dental insurance. I have called on April 14, April 22, and May 3rd, each time I was told they would submit a refund to ************* account and email me a receipt despite making sure they have the correct card information. As of the date of this complaint I have not received a refund or an emailed receipt of a refund. I am supposed to be refunded approximately $225.00.

      Business Response

      Date: 06/02/2022

      Please see attached pdf.

    Windy Hill Dental Associates is NOT a BBB Accredited Business.

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