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Find a Location

Apex Focus Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Apex Focus Group

      2160 Kingston Ct SE STE E Marietta, GA 30067-8951

    • Apex Focus Group

      14350 60th St N Ste 46131 Clearwater, FL 33760

    Business ProfileforApex Focus Group

    Market Research
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.22/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Apex Focus Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Apex Focus Group

        2160 Kingston Ct SE STE E Marietta, GA 30067-8951

      • Apex Focus Group

        14350 60th St N Ste 46131 Clearwater, FL 33760

      Location of This Business
      2160 Kingston Ct SE STE E, Marietta, GA 30067-8951
      BBB File Opened:
      4/9/2020
      Years in Business:
      4
      Business Started:
      4/9/2020
      Business Management
      • Justin Jones, Principal Officer
      Contact Information

      Principal

      • Justin Jones, Principal Officer

      Customer Contact

      • Justin Jones, Principal Officer

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/04/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I applied to Apex Focus Group via LinkedIn. I was aware it was for surveys, focus groups etc and was overseas. Upon attempting to redeem points to the value of two ten dollar amounts through "Coles," an ********** supermarket chain, I was unable to. I was told it was because of an initial problem with verifying my account and wouldn't happen again. I was rejected again for trying to redeem a twenty dollar Coles voucher. I have since unsubscribed, especially after seeing the litany of complaints on consumer websites about similar misgivings including shutting down accounts, taking points away or participants unable to access voucher links upon allegedly receiving them. This company needs to be shut down. They got surveys and personal information from me for free.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Fatima K

      4 stars

      02/28/2024

      Alot of different surveys to do, I did user experience and design surveys. Surveys are a bit time consuming and also have repetitive questions.

      Local BBB

      BBB Atlanta & NE Georgia

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