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Business Profile

Painting Contractors

ICS Painting Company LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I am very frustrated about this ordeal. Mr. ****** came to my house late November 2023 to do a job for me in my garage. The job was to sheetrock garage and paint. He started the job and it took longer than he expected. He was suppose to complete the job on December 4, 2023. But , he texted and stated that his truck was having trouble and he can complete the next day. I have been calling and he had not answered . On December 2, 2023 ****** asked for me to send him the final payment before he completed the job. At, the time I did not have a problem with that because he was almost finished. He informed me that the final would be 1, 580 dollars< I then asked him about the final payment because that is not what the contact said (*****). Then he goes own to say that he was not going to be taken advantaged of, I don't know where that came from I just wanted my job completed. He still has not completed the job yet it is January16. He has been paid in full ***** dollars . Just yesterday he told my mom that he was not going to complete the service do to me being rude to him. I guess I was rude for asking a question about the service. I just want my final payment back or he completes my service . Someone need to speak with him about actions. not acceptable.

ICS Painting Company LLC is NOT a BBB Accredited Business.

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