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Business Profile

Used Car Dealers

Ol' Skool Auto

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I towed my 2009 ***** Ridgeline truck to OL SKOOL Auto on March 7, 2024. I pay $706.78 For a brand new Alternator. The alternator lasted until August 1, 2024, less than five months. The receipt says 30 day warranty on Parts and labor .But he said he gave me ******************************************************************************************************** my life, and I never had to put an alternator on the same car Twice. Less than five months later, I had to spend another $590 .00 to have my car fixed. I went to **************** About this issue and he felt he didnt owe me anything. Anybody who owns a car knows and alternator supposed to last more than 4 1/2 five months. Im asking for a full refund Or at least a refund on my alternator, which was $446.10. And he can have his new alternator back because I still have it. Thank You.

Ol' Skool Auto is NOT a BBB Accredited Business.

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