We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Beauty Supplies

Feel The Beauty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Supplies.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I didnt buy anything with them because they were extremely rude and racist towards me. I wanna start by saying its alot of reviews about this woman and how racist she is ******. Please go check it out. I went there Saturday feb 24 with my friend. Im 100% black and my friend is Vietnamese and black. We wanted to get a roll on and some lip gloss. The roll ons didnt have any oil coming out of it so I I put the one IK I was going to get on my skin. Then onto my clothes. The Chinese lady came up to me and told me I couldnt do that so we said ok and we just continued smelling. She then sits there and just watches my every move. I started to try to roll the roll on ball on the top bc again I couldnt smell anything and she says HEY no putting it on your skin. Thats what set me off bc she was nitpicking with me and it wasnt even on my skin. I demonstrated what I did and she said no you cant put it on the top either. A man jumps in Im assuming her husband and he starts being rude too saying that were young ladies and saying HEY to us and were all just going back and forth atp. The lady starts to stare at my friend a certain way and all h*** breaks loose the lady ended up barking at us and saying No and she starts walking away. So we told them wed take our business elsewhere and we sat our stuff down. The man proceeds to follow us shouting hey hey. The whole experience was crazy and embarrassing we just wanted our lip gloss and oil. The other worker there also was no help. We called the store requesting corporate number and the guy otp was talking over us and he told us we had to come in store to resolve the problem he ended up hanging up on us.I want these people out of business they are really rude to people of color and its concerning. Again please check the reviews !

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

C+

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 6

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

1772 Jonesboro Rd Ste 200B

McDonough, GA 30253-5900

Visit Website
(678) 884-5050

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.