ComplaintsforSLM Homes, LLC
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
SLM HOMES LLC IS THE BUILDER OF MY NEWLY CONSTRUCTED HOME. I HAVE ISSUED COMPLAINTS WHICH THE BUILDER AND *****LINE WARRANTY DO NOT WANT TO RECTIFY. MY BACK AND ***** YARDS HAVE POOR DRAINAGE. WHENEVER IT RAINS, THE WATER POOLS. THIS IS A HAZARD AS STANDING WATER IS A BREEDING GROUND FOR MOSQUITOES THAT CARRY THE **** NILE VIRUS. THE BUILDER SHOULD HAD INSTALLED A DRAINAGE SYSTEM. THE BUILDER SAID MY PRIVACY FENCE IS THE REASON WHY THE WATER POOLS IN THE BACKYARD. THIS IS TRUE. IT TAKES AT LEAST 3 DAYS FOR THE ***** TO DRY AFTER IT RAINS. I HAVE CRACKS IN THE CEILING OF MY MASTER BEDROOM. WHEN THE BUILDER CAME TO MY HOME IN OCTOBER, I WAS HOME. THE ***** DOOR WAS OPEN AND THE PERSON RANG THE WRONG PART OF MY DOORBELL. HE/SHE COULD HAD CALLED MY NAME FOR A RESPONSE. WHEN I TRIED TO RESCHEDULE ANOTHER APPOINTMENT, I WAS REFUSED. WITH MY HOME HAVING A WORKMANSHIP WARRANTY, ANY AND ALL PROBLEMS SHOULD BE CORRECTED BY THE BUILDER. I SHOULDN'T HAVE TO ANTICIPATE SPENDING ADDITIONAL MONEY ON A HOME NOT A YEAR OLD.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.