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Business Profile

Residential General Contractor

RJG Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired *** Gasses to do our shower and was good until the end with the detail work. He never came back to finish up some issues, fixing things that were wrong and tile work that was done sloppy. I hired another contractor and after they pulled a few tiles to fix what we wanted done, they found that the whole area behind including the pan wasn't water proofed. I contacted him to get him to resolve the issue or refund me. He said he will not and he took legal action again me. The job was done sloppy, unprofessionally and completely wrong. He owes me $4000 for the work he did and did incorrectly. My new contractor said that this job would have lasted 6 months to a year before we started having water damage.

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