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Business Profile

Restaurants

Lee's Golden Buddha Restaurant

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Lee's Golden Buddha Restaurant's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lee's Golden Buddha Restaurant has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/05/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 1/30/2024 @ 7:48pm Golden Buddha Restaurant address:************************************************ ***** ************** -business phone I went to Golden Buddha , my experience was horrible from the time I walked. The building is dated and smelled. My hibachi shrimp was tough and rice old. I didnt eat my food. In my opinion I dont think this place needs to be open. My problem comes when I asked my waiter ***** for my check to pay my bill. I open the check book to look my receipt. ***** illegally with her black pen wrote 15% tip and wanted me to give her my credit card. I began to tell ***** this receipt my receipt is not a legal receipt, due to the fact of ***** handwriting all taxes with a pen on my receipt. Informed ***** if the restaurant charged 15% the gratuity will be listed with all tax information with my total not handwritten. Informed the manager but he was not concerned. I also explained to the manager if ***** calculated that illegal 15% in my bill after I am gone, I was going to file a police report with Clayton county for credit card fraud. This business needs to fully investigate

      Business Response

      Date: 02/13/2024

      *****

      Business Response

      Date: 02/28/2024

      This message is for the subject complaint ID. If you see the attached picture, it will show that a 15% gratuity tip will be added to the final bill. 

    Lee's Golden Buddha Restaurant is NOT a BBB Accredited Business.

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