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          Market Force Information, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileMarket Force Information, Inc.

            Comparative Shopping Services
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6625 the Corners Pkwy STE 300

            Norcross, GA 30092-3342

            Visit Website
            Email this Business
            (800) 320-1290

            Business hours

            By Appt. Only
            Business Hours
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            2.63/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/1975

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Market Force helps multi-unit organizations improve performance at each location while growing sales and profits.

            Products & Services

            Market Force Information, Inc. offers the following services:

            Mystery Shopping

            Customer Surveys

            Employee Surveys

            Contact Center

            In-Store Audits

            Eyes:On Mobile App

            KnowledgeForce Platform

            Predictive Analytics

            Social Media Ratings & Reviews

            Social Media Monitoring

            Market Research Services

            Strategic Advisory Services

            Focus Groups

            Success Playbook

            Business Details

            Headquarters
            6625 the Corners Pkwy STE 300, Norcross, GA 30092-3342
            Email this Business
            BBB File Opened:
            9/1/1975
            Years in Business:
            52
            Business Started:
            1/1/1972
            Business Incorporated:
            3/4/2009
            Accredited Since:
            9/1/1975
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            By Appt. Only
            T:
            By Appt. Only
            W:
            By Appt. Only
            Th:
            By Appt. Only
            F:
            By Appt. Only
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Ms. Sherri Weed, Vice President, Operations
            Contact Information

            Principal

            • Ms. Sherri Weed, Vice President, Operations

            Customer Contact

            • Ms. Sherri Weed, Vice President, Operations
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            17 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/20/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I am a bit perplexed by this company, I completed my first mystery shop on the correct day, within the correct time frame, and submitted all required documents and information the same day. I was never reimbursed for this shopping trip, no email notifications indicated that I was ineligible for reimbursement. I had to cancel another mystery shop which I thought might have caused this error, but the system still lists me as active and continues to offer me assignments. I have attempted to email customer support twice with no response and when I called customer support number, I was clearly routed to someone outside of the **. I am requesting to be reimbursed for the amount of $17.73 I am indifferent if the pay for the additional fee. It appears theyve had other similar complaints in recent months, I am now questioning the legitimacy of this company and would like clarification if I will be paid for the work I completed?
            Read More
            Read 16 More Complaints

            Customer Reviews

            43 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole E

            05/24/2024

            I would like to mention I have not even received a check yet nor have I done anything to get a check but all these complaints that this company gets they are very good at responding with exact details and why. It is others fault if they don't read the fine print and by all the information that is said back by the company they have more then good enough reason to deactivate these people's accounts. I hate it when someone screws up and then blames someone else. Market information Force is an amazing company and goes by there policy fully with no error. So if you want to get ***et that you screwed up maybe keep your complaints to yourself. You'll ruin a company over something that they already stated in there policy and that is bs. I really wish people would own there s**** *** because businesses shouldn't have to pay for that. If I were you I'd give this company a true shot because all they are doing is following the rules and policies set in front of them.

            Market Force Information, Inc. Response

            05/28/2024

            Hi ******, Thank you very much for your review. We try hard to make sure our instructions are clear so that our Independent Contractors are well-informed of expectations. Thank you for your recent report, your shop is approved and payment will be disbursed to the payment method selected as per the ** agreement at the end of June. Have a great summer!
            Read 42 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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