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    Customer ReviewsforAshworth College

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    43 Customer Reviews

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    • Review from Keishla R

      2 stars

      07/25/2024

      Ashwoth College is a great education college the only issues are the following an example when you are a formal student and are late on the payments they send it in to collections without even having in consieration the fact that in my case im only 2 classes away to finish my courses yes i been behing a few months on the payments but that does not mean that i will not pay them and or im hiding from them im in a hardship situation right now i believe most of the people in ******* and the world are in the same situation inflation , cost of life too high and or vehicles breaking down due to the heat like mine on the other hand im a business owner and a mother of 6 meanwhile im trying to continue my education but having issues like this is impossible i pay ***** just in rent ion a 3 bedroom townhouse i bearly make it , come on give the sister a break .

      Ashworth College Response

      07/26/2024

      Dear ****** Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. We do advise all students who may be experiencing a financial hardship to speak with our ********* Services Team. All financial terms are listed on the students Enrollment Agreement. They can also be located at *************************************************************** . We will have a member of our team reach out to you directly to discuss your account. Thank You, *****************************
    • Review from Ida B

      1 star

      07/24/2024

      I am enrolled at Ashworth college I only have 2 courses left I am not behind in my payments.I am having trouble getting my next two courses they wont let you talk to no one if you make an appointment it maybe 2 days later and the chat is confuse it will ask you to make an appointment. Well I did chat,,ticket and just made an appointment to get my next courses.I shouldnt have to go through all this because its been since 7/21/2024.I should have control over how many course U want not ashworth college employee telling me I can only get one course at a time I pay out of pocket. I prefer both of my last 2 courses so I want have to go through the long waiting period to get my next course

      Ashworth College Response

      07/25/2024

      Dear ********* Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. We are sorry to learn that your courses are not automatically releasing when eligible. This is usually caused due to the status of the students Semester Exams. We encourage all students to make sure they are up to date with their Semester Exams. We will have a member of our team reach out to you directly regarding your account. Thank You, ******************************** Escalation Specialist
    • Review from MARIAM H

      1 star

      07/23/2024

      This College is a rip-off, the representatives are not knowledgeable about anything. I was given the wrong E-mail for my transcripts and they would not rectify the situation, I refused to pay for another transcript due to their team-member lack of knowledge. It is his job to know where the transcripts are to be sent. I cancelled my classes and they still wanted to charge me. I hate being forced to use a star because the school is unworthy.

      Ashworth College Response

      07/26/2024

      BBB Customer Review Number: ******
      Student Name: *************************
      Student Number: 24070987DB

      Dear ******,
      Thank you for taking the time to review *****************. Your feedback is invaluable, and we use each review to enhance our students'experiences. We understand that every student's situation is unique, and we strive to address each one individually, as we are committed to the educational progress and satisfaction of all our students.

      We extend our deepest sympathy for your situation and experience with us. Given the circumstances you have faced, we applied a credit to the balance on your account. This was discussed in your communication with one of our Learner Success Advocates. The Learner Success Advocate also resolved the challenge you had with your transcripts.  

      We hope this gesture reassures you that we are here to support you during your academic journey. We apologize for your experience thus far and wish you the best of luck within your studies.

      Best regards,
      ******************

    • Review from Syera S

      1 star

      06/06/2024

      I took a dental assistant course, before taking the course I was told I would be able to have a internship/work option attached to the course, after completing my course and paying in full I was told there is no internship for the program. I have paid ***** for this program to not have no radiology course and no internship and I cannot find a job, when I asked could I receive a credit and switch to a different program they said no. And no refund now Im out of *****.

      Ashworth College Response

      06/07/2024

      Dear *****,Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. The ****** Office Assistant course curriculum is designed to provide students with both the technical skills and the professional proficiencies to excel in an administrative role. We do not provide or advertise that there is a work experience option with this program. We do state that a career in this field may require you to meet certain licensing, training, and other requirements that can vary by vocation and state. You should check with your state, local government, and/or licensing board to find out which requirements may be applicable in your state. This information is also included in the Enrollment Agreement. Thank You ******************************** Escalation Specialist
    • Review from Vickie P

      1 star

      05/29/2024

      This place should not be allowed to exist!! I signed up for paralegal certification against advice of friends. The next day after signing up for classes, I literally suffered severe diabetic is***s and was hospitalized and awaiting my second surgery. I notified this school to withdraw and ask that they waive the $385 fee as I never was able to attend and classes. They refuse to waive the fee and when I asked are you guys going to *** me for money I dont owe? Or are you suing because I physically was not able to cancel within five days? She said all I know is that you didnt cancel within five days so you need to pay the money! EVIL!! Do not patronize this farce of a school

      Ashworth College Response

      05/31/2024

      Dear ******,
      Thank you for taking the time to review *****************. Your feedback is invaluable, and we use each review to enhance our students'experiences. We understand that every student's situation is unique, and we strive to address each one individually, as we are committed to the satisfaction of all our students.

      We extend our deepest sympathy for your situation and experience with us. Given the circumstances you have faced, we have cleared the balance on your account.

      We hope this gesture reassures you that we are here to support you during your academic journey, and we look forward to the possibility of welcoming you back as a learner in the future.

      We apologize for your experience thus far and wish you the best of luck.

      Best regards,
      ******************

    • Review from Issis C

      5 stars

      05/13/2024

      If you are dedicated to your studies then this is the school for you to attain your degree. The teachers are helpful and provided great guidance.

      Ashworth College Response

      05/14/2024

      Dear ***********************,
      Thank you for taking the time to provide a review about Ashworth College.  We welcome all feedback and use each and every suggestion to improve our students experience. We thank you for your kind words and continued dedication to your education. Please reach out if you have any questions.
      Thank You
      *****************************
      Sr Escalation Specialist
    • Review from Maggie L

      1 star

      04/30/2024

      PLEASE LISTEN TO THE REVIEWS AND STAY FAR FAR AWAY. I wish I could give this 0 stars. This school is an absolute joke and money hungry. Ive never felt so much lack of respect and discouraged as I do with these teachers, who in reality are just LVTs (if that). Also dont expect help because they will not give you ANY. THEY LOVE adding things onto assignments that are not asked for in the skill sheet. Then you fix that and turn it in and they decide that something else is wrong; and not because it was wrong its just not the what this particular instructor had in her head. The school takes forever to grade things just so you have to pay an extension fee of $95. Im currently sitting on week 2 of the semester not being open due to the SCHOOL having SERVER ISSUES for TWO WEEKS. I had multiple tickets, emails and phone calls to which was just excuses.** I lost my externship site due to them.**

      Ashworth College Response

      05/02/2024

      Dear *****************************,Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. The **** requires strict standards for credentials of all instructors. Not only do our ****************** instructors hold multiple degrees and certifications, but many are also currently continuing their educations. An example of the held credentials would be Doctor of Veterinary Medicine. All complete tasks must be completed directly as instructed. When the skills are incomplete, they would be returned to the student in order to re-attempt. We do apologize for the technical issue with enrolling you into your next semester, but please remember you will not be able to complete any skills and will not need a clinical site until you start your next externship course. College policy only allows student to perform clinicals while in their externship course. We see your technical glitch was resolved and you were able to move on. Thank You ******************************** Escalation Specialist
    • Review from Christina S

      1 star

      03/05/2024

      I have been attempting to get enrolled in Bachelors Program. I have an associates degree from their facility. I need to know what it will take financially and time wise in order to complete my degree. They refuse to let me know this information until I place a $2000 payment. I have called mutiple times. Emailed and even tried the online chat. I have made phone appointments that get cancelled by them last minute and they tell me to contact the other department who refuses to speak to me. Apparently they will only enroll you if you agree to whatever terms they want to surprise you with. If I am going to have to start over with you, then I will go to a traditional school.

      Ashworth College Response

      03/07/2024

      Dear *************************************,Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. We will have a member of our Admission team reach out to you directly in order to discuss your concerns directly. Thank You ******************************** Escalation Specialist
    • Review from Sara S

      1 star

      03/02/2024

      Avoid this school at all cost. Ive never been put down and discouraged as I do with these teachers. Ive been in this career for years now and Ive never experienced anything so belittling. And dont expect help because they dont offer that at this school. I have so much to say that I dont know where to start. I turn in things and Im lucky if its graded with in the 14 day time frame. Then its normally denied the first two times. Which takes over a month to successfully get something approved. Because she will add things onto the assignment that was not asked for in the skill sheet. Then you fix that and turn it in and she decides that she didnt like something else. But not because it was wrong. Just not the picture she had in her head. I turned in a paper and there was not a format listed so I did it in sort of an essay form. Well after 4 attempts and being threatened that i would be sent in for a review to the board, I realize its just because SHE wanted it in list form. So I left all my pervious information and turned it in, in a different form using all information already on the essay and it was all the sudden approved. All the information was there every time and no direction given prior to how she wanted said information written. She picks apart everything that I do. I now have been put back months and have to pay for an extension (if I stay) because it takes her way to long to grade anything. My most recent denial was due to me wearing a warming vest over top of my scrubs because our clinic is freezing. So, this means everything Ive done with the vest on over my scrubs has to be re-recorded and redone. Which slows down my fast pace clinic. She does not stand by the curriculum that we are given at all. She makes up her own rules and wants as she goes and expects you to read her mind. After my years working in a vet clinic, its obvious she has never stepped foot in real life vet med.

      Ashworth College Response

      03/06/2024

      Dear ***********************,Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. We are sorry to learn about your experience and want to assure you that our goal is to make sure all our students are successful with their studies. As your concerns are a bit more program specific, we will have a member of the ****************** reach out to you directly to discuss your concerns. Thank You ******************************** Escalation Specialist
    • Review from Monica F

      1 star

      02/21/2024

      It is frustrating to see the disregard for student issues. I am enrolled in a program that necessitates thepractical application of outsidecompanysoftware. This organization presently does not provide the opportunity to register without cost. which in the course content states "sign up for free.". I had an appointment with an advisor who confirmed my issue, which is that the software offered by this outside company requires you to speak with a salesperson. you can not just sign up for free. My advisor's response to my inquiry was, "Oh, the website has been updated; it appears you should speak with a sales representative." Yes, they do provide a demo; however, access to this demo requires an appointment with a sales representative. The sales representative is seeking additional information regarding the legitimate organization for which the individual (who is me in this instance) is submitting a request. I illustrated my explanation of the situation with screenshotsto my professor. I have submitted tickets and sent emails requesting assistance. No one has yet responded, but my concern remains valid. not to mention the staff's lack of professionalism when you request assistance. I elaborated with the representative. I am seeking information regarding the **** of students or administration, as I have not been assisted thus far. He insisted that assistance was no longer available via telephone. That's fantastic, but despite myadhering to the policies and procedures, I've not been contacted at all regarding this matter. Without any assistance, I even scheduled appointments, sent emails,and submittedtickets.This is completely unacceptable. I would also like tobringup the admissions employee who abruptly disconnected and forwardedmy call without prior notice. I did not behave rudely toward him. He answered none of my questions, whereas I responded to every one of his. This entire experience has proven to be a catastrophe.

      Ashworth College Response

      02/22/2024

      Dear *************************,Thank you for taking the time to provide a review about Ashworth College. We welcome all feedback and use each and every suggestion to improve our students experience. We would like to add that each and every student situation is different, and we would like to treat them independently as Ashworth College is devoted to the educational advancement and satisfaction of all our students. We recently became aware of changes made to a third-party website that some students do need to access. We are actively working to address this change and a response was provided to your ticket on 2/22/2024. Please let us know if you have any other questions. Thank You ******************************** Escalation Specialist

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