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Business Profile

Health and Wellness

Georgia Clinic at Peachtree Corners

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I visited this clinic 10/2024. The front office spelled my name wrong original. I corrected my name and provided them my insurance information. This clinic refused to bill my insurance for my visit. I had to call my insurance to get the claim started. This clinic only provided my insurance the codes for specific treatments. The other treatments they keep trying to bill to me personally and refused to bill my insurance. I called and asked the billing department for an itemized receipt twice. I never received the receipt. When I go up to the clinic they tell me I need to call the billing department. I let them know I have insurance and to bill my insurance. They tell me they cant. They wont bill the insurance because they are over charging their patients. Now since it has been months since I have been trying to get them to bill my insurance according to the law they have passed the allotted time to submit the claim they will be sending my bill to collections. I do not owe the amount of money they are stating because I have insurance and had insurance when I attended my appointment.

    Business Response

    Date: 03/05/2025

    The Claim was submitted to the ************ was rejected due to Incorrect name and Incorrect Subscriber ID.

    The billing team tried to contact the patient several times to get the correct information

    The patient did not respond to any of their calls

    After trying to contact the patient for 45 days the balance was turned over to patient

    When we received the complaint , we,alos tried to contact the patient to explain,still there was no response from the patient 

Georgia Clinic at Peachtree Corners is NOT a BBB Accredited Business.

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