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Find a Location

Lakeview Behavioral Health Hospital has 1 locations, listed below.

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    Business ProfileforLakeview Behavioral Health Hospital

    Mental Health Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Technology Pkwy S, Norcross, GA 30092-2928
    BBB File Opened:
    8/7/2015
    Business Management
    • Shannon Rippy
    Contact Information

    Customer Contact

    • Shannon Rippy
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2024

    Our son was placed in this location without our authorization from the hospital he was at and ever since he got there we have had trouble getting someone on the phone and when we did we received conflicting information. It look 3 days to get a social worker to call us and still haven't heard from the doc and it is going on the 4th day. We have M*** over our son and tried to provide this information on the first day but I was told that a doc would call us within 48 hours and I asked if I could send the *** to an email but I was told no. I called the next day and was finally given a fax number from a nurse (it is 2024 not 1999, noone use fax anymore). Our son has high functioning Autism and has lived with us for 22 years and for me his mother I have been home with him for the last 4 years working from home, and I would say I know my son very well, a lot better than anyone at that facility and we know his medical history and what medications he has taken in the past and which ones have caused problems. He can become very aggressive on most medications. This is our son and our only son and he almost killed me during childbirth as his parents we are worried to death about him in this facility because we are not being communicated to on how he is doing. The doc has been given multiple messages to call us but this doctor doesn't seem to think it is important to call his parents to discuss his treatment etc.. I am so frustrated with how this place has treated us as parents of a high-functioning autistic 22-year-old who is 15 mentally. I almost feel like these facilities just like to drug patients up and keep giving big pharm money to dilute the American people. I hope one day soon we have a better program for mental health patients because as of right now every time he has been in one he gets worse and worse and slips more away from who he is. Perhaps one day we can get back to a holistic way of healing folks like it was intended without greed and power.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Brett M

    1 star

    04/28/2024

    This place is disgusting. I had a Urinary Tract Infection and a family member that is a psychologist didn't understand this and sent me here (I had just had an ovary removed). I developed staph and Scabies in the few days I was there.

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