ComplaintsforBell Mutual Insurance and Financial Services
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Complaint Details
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Initial Complaint
01/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired Bell Mutual to prepare my taxes in February of 2022 I email her all the required papers. In April someone called me from her office stating they were backed up was I willing to pay $75 for an extention I said yes and sent the money. I waited all year in November I called was told I had til the end of November waited patiently again called in December was told If I send them another copy of my W2 she would do my taxes I said No I've waited all year I ask for my $75.00 to be refunded which I have text messages that she said has sent it but I never received it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.