7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Charlotte U
1 star05/10/2024
SCAM, One of these days they well have to answer to their maker!!! ***** they get these people one way or another!!! Shameful took me for $400.Review from Jerry W
1 star11/09/2023
I've had optimed for a year and the only thing they have paid is prescriptions. I've been paying for insurance and getting nothing and paying doctor ***** out of pocket to the point to now I'm broke.I think there a scamReview from J M
1 star11/02/2023
Horrible news experience. Lied about upfront cost. Had zero benefits and I tried canceling multiple times. Even after canceling, they still billed my card again. When I called to talk to them about to, they acted like it was not them, they are not the billing agency. Then they put me on hold to transfer me and left me on hold for over he before hangin up. Stay away! Total fraud!!!! Awful.. zero stars! Nothing worthy of any.Review from Diana H
1 star07/18/2023
I purchased a PPO plan in March of 2022 for $250/monthly installments. I visited the doctors office for a routine check up in November of 2022. Yet to my surprise those 2 appointments were submitted to Optimed and were adjudicated no payments were made leaving an outstanding balance. The premiums are astronomical due to the fact they do not pay legitimate claims for service. ************ Is a representative with Optimed and blatantly refuses to reimburse the $3,000.00 I paid in total and didn't benefit from their fraudulent practices offering products/services. Do not use this company it's a scam and they should be closed for unfair business practices against consumers! FRAUDS.Review from Christy P
1 star06/22/2023
They do not cover any injectable diabetic medications! SO BEWARE!. I dont see how that is even possible. I'll be cancelling as soon as I find other insurance. Every step of the way has been a hassle even getting a simple email took days when the woman on the phone could've told me what i needed to know.Review from Sandra R
1 star03/14/2023
This is a SCAM!!! Stay away!! They did not pay a ***** of my Doctors bills! They are liars and downright hostile when I tried to get answers from them! I reported them to my credit card company and they (Opti med) agreed to refund me my monthly payments!Review from Robin F
1 star08/02/2022
I cancelled the insurance on May 25, 2022. On August 1, 2022, they tried charging my credit card even though it was cancelled. When I called to find out more, they lied to me on who they were and I paid them. They deny they ever sent me an email stating that my card my card was declined. This insurance stinks as I can coverage for anything near me and I have to pay out of pocket for the doctors and everything else. I want my money back for what they charged me when they shouldn't have.
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