Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Charming Experience has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforThe Charming Experience

    Hair Weaves
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    16 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from tamara b

      1 star

      06/20/2024

      I have been scammed out of $200 from this company or boyand he has yet to sit and give me a way that I found out that was on another company that he took pictures of weeks later. He keeps saying that its gonna be shipped out. I told him it was for wedding that I still have yet to receive. I dont understand people like him that can just take stuff like that. That means something so much to people that they work so hard for.
    • Review from Tereca D

      5 stars

      04/14/2024

      Richard ******* Flowers is an absolute scammer. His wig specials routinely run near the end of month (rent time?) and he always request payment via cash app for his special priced wigs. I ordered 26 Jan 24 and I have initiated multiple follow-**** He continued to state he is shipping but nothing ever delivers. After 11 requests for status of ordered product I was blocked on ******** because I posted our correspondence and his lack of delivery so that others wouldnt be scammed. He then does the most expected thing that scammers do which is to scream harassment. This does not put fear in my world and I want justice for everyone he has scammed. This is not his first rodeo at scamming and his trail can clearly be followed. It is my intent to never let this issue go and I will contact the attorney general for resolution as well. He treads just below the threshold for small claims court and this is why he is able to continue stealing from people. He also knows it is next to impossible to retrieve your money when using a payment vehicle such as cash app. His actions of thievery is one of the primary reasons it is difficult to support small black owned businesses. I just received a cash app notice that my cash app refund request has expired. I sent another request. If only Id googled him before I purchased.
    • Review from Tonia B

      1 star

      02/29/2024

      I was also scammed. I placed an order and paid through the Cash App as per their request, but I haven't received my wig. I have retained proof of the text and receipt of the money. I have asked for a reimbursement. No refund ... If I could I would have given him a 0 star for taking innocent people money. It's time to take further action.
    • Review from Michele M

      2 stars

      04/18/2023

      I was scammed as well. I ordered a wig on August 22, 2022 for $399 and today is April 18, 2023 and I have not received it. He only accepts Cash App or Apple Pay because he knows it's hard to get your money back. I have sent him messages via ******** messenger and he doesn't repond. It hurts when you put your trust and try to patronize black owned businesses and this is what happens. I have been following Richard for over seven years. The pics he post on his current page are old wigs, to lure in his victims. He needs to be stopped.
    • Review from Signed M

      1 star

      04/02/2023

      If I could put 0 stars, I would. I ordered a wig January 2021. It is April 2023, and I still have not received a unit. He replies to my texts faithfully and promises the unit, but I have not received it. We should all file a civil case against this man. His business should really be shut down. It is so sad that we cannot support Black business.
    • Review from Keshoan H

      1 star

      02/12/2023

      It's been 1 year and 4 months since a payment of $828 sent to Richard *********************************** via Apple pay and I yet to get my order. This guy is a big example why we have a hard time supporting black business.
    • Review from Willie P

      1 star

      01/21/2023

      I know this. He is a big liar. I ordered a wig from this liar. He kept giving me excuse after excuse. He know **** well he stole my money. Well I dont care what he says. But I do know this much. I have ALL the receipts from him. I have contacted the ************************** Its just a matter of time. He will be charged with fraud. Im not living at ALL. So let him keep on taking peoples money. He will be sorry. In a few months it will be all iover for him. Its about 20 women he has screwed., that has contacted the federal commission. We all have proof that money was sent to him. No product sent for the money that he got. Well it will happen soon. You just cant keep taking from people and think you are not going to have to pay. If you are one of the victim. And have proof in writing. Response to this. We armgoing tbring him down. I just want him to see, what happens. Thanks
    • Review from Tina J.

      1 star

      12/24/2022

      This guy is a rude lying scammer, He stole my money July 2020.. And he"s still arguing with me and refused to refund my money, he never sent the wig. He will make every excuse, and he will continually tell you it's on the way, give him a few more weeks but he has no intentions of sending it to you.Once you threaten to expose him he will try and scare you with threats.It's impossible to get your money back from most banks and credit unions after 60 days and he knows that.. The courts are open so I am filing a civil suit against him I have reported him to the ****** THE FEDERAL TRADE COMMISSION This is who you need to file a complaint with also They report this to local law enforcement and investigate on our behalf.. They are very serious and gets results They eventually will take his license and shut him down if everyone reports this to them.A lot of the Women are very young and hes betting that you don't know what to do... Please contact the *** and file a civil suit against him To get your refund
    • Review from Maria J.

      1 star

      10/27/2022

      Scammed from this owner. Owner refuses to refund the money. Owner threatened me once I warned a customer of the scam.
    • Review from Sequria T

      1 star

      09/07/2022

      I purchase a unit in August 2019 for vacation . Needless to say I NEVER received it despite the many back and forth text messages . He even said on 12/31/2019 Hello love. I will be done with your unit by tomorrow. I contacted him again 2/9/2020 & was told it will be done this week . March 2020 he said the braided wig takes longer and offered to send me which ever other one I wanted . Still no unit!! I get a text from him on 8/2/2020 saying hes done with my order . He also texted me 8/8/2020 for my shipping address . That was the last I heard from him . And at this point i wish him well because its obvious I wont be receiving anything . I hope that $417.00 helped him do whatever he needed it for other than produce what I paid him for. There is nothing charming about my experience .

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.