We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

Daniel James Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Home repairs following water damage in November 2923. * work not completed and “completed items unacceptable objectively poor quality * extended excess time for repairs (complete video documentation from start to present - including multiple examples of worker showing up and piddling for less than 15 min and that visit being all for entire week (more than one) * objective photographic evidence of incomplete items * contractor was evasive and made final walk through scheduling impossible (long text message threads way after normal business hours, including threatening harrassing messages after it was communicated that we were getting our insurance claims adjuster involved. *threatened to place lien on property despite no invoice provided for payment and refusal to address what he termed petty issues ( eg inappropriately installed wood floor; custom made bathroom vanity that does not fit for previously installed mirror (reason for custom cabinetry) not allows for installation of backsplash counter pieces; un repaired electrical outlet that was outlined in original spec - will require tearing out repairs Sheetrock; incomplete repair to flooring at bottom of stairs; incorrect wall paint (never asked about color choice or even original color palette; unsealed bathroom toilets (2/3) and shower insert; misaligned and unsealed floor tiles; misaligned vanity in 2nd bathroom (crooked) which does not allow backsplash to fit not using secured; wooden quarter round used to seal tub/shower insert to floor in 2nd bathroom.

    Customer Answer

    Date: 02/22/2024

    unable to find it. However when I click on the name of the company it says I have an existing complaint so I do not have a number for you. The bottom line is I would like to retract and delete the complaint. We had a mediation discussion and the contractor is gladly agreed to come back and address all the issues satisfactorily. So in the meantime I'd like to withdraw the complaint. Again my name is ****** **** *** *** **. My phone number is ********. The complaint was lodged against Daniel James Construction in Ringgold Georgia. Thank you.

Daniel James Construction is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.