Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromH KEVIN K
Date: 06/19/2025
5 starsTHIS SOFTWARE IS VERY EFFICIENT FOR THE TAX RETURN PREPARATIONReview fromJay M
Date: 06/16/2025
5 starsI am very pleased with this product and its support. The software is user friendly especially if you have used other tax software. The value is outstanding and allows for more profit for the preparer. The training was very useful and efficient. I highly recommend this company and product.Review fromNicole K
Date: 05/15/2025
4 starsThis is my first year using this program. Switching from my previous program has been a bit of a learning curve, but I have been grateful for the initial training and the continued updates. When I have had a question or an issue, it has been answered reasonably quickly and explained thoroughly.Review fromMary L
Date: 05/05/2025
5 starsMary L
Date: 05/05/2025
I have been a customer for several years now and find the program easy to use and the support has been responsive when needed. I continue to use the product because of the customer service and ease of use.
MyTAXPrepOffice
Date: 05/19/2025
Thank you for being a loyal MyTAXPrepOffice customer! We're so glad to hear that you find the program easy to use and that our support team has been there when you needed us. Your continued trust means a lot, and we're committed to providing the same great service and ease of use you’ve come to expect every step of the way!Review fromKAREN M
Date: 04/14/2025
5 starsKAREN M
Date: 04/14/2025
THE SOFTWARE IS FAIRLY EASY TO USE. I LOVE THE NEW INTERVIEW MODE. I DON'T LIKE HAVING TO SAVE THE RETURN OVER AND OVER AGAIN TO SIMPLE MOVES TO OTHER AREAS OF THE RETURN. I HAVE TRIED MANY OTHER PROFESSIONAL SOFTWARE AND THIS IS DEFINITELY MY FAVORAITE. I AM ON MY 4TH RENEWAL.MyTAXPrepOffice
Date: 04/22/2025
Thank you so much for your feedback and for sticking with us through four renewals—it means a lot! We're thrilled to hear that you’re enjoying the new Interview Mode and that MyTAXPrepOffice stands out as your favorite among the professional software options you’ve tried. We also appreciate your input about saving returns—user experience is a top priority, and feedback like yours helps us continue to improve. Thanks again for being a valued member of our community!Review fromMonique W
Date: 04/13/2025
5 starsMonique W
Date: 04/13/2025
The software is very easy to use and the support team is knowledgeable and ready to help.MyTAXPrepOffice
Date: 04/22/2025
Thank you for your great feedback! We're so glad to hear that you find the software easy to use and that our support team has been helpful and knowledgeable. Your success is our priority, and we’re here whenever you need us. Thanks for being a valued part of the MyTAXPrepOffice community!Review fromLUIS E H
Date: 04/12/2025
5 starsLUIS E H
Date: 04/12/2025
Excellent program at an affordable price. I have compared it to 3 other programs and have decided to stick to MyTaxprepOffice.MyTAXPrepOffice
Date: 04/22/2025
Thank you for the kind words! We're honored that you chose MyTAXPrepOffice after comparing it with other programs. Providing an excellent, affordable solution for tax professionals is exactly what we strive for. We truly appreciate your trust and loyalty—here’s to many more successful tax seasons together!Review fromRobin M
Date: 04/11/2025
5 starsRobin M
Date: 04/11/2025
I believe this is my third year using MyTaxPrepOffice.com to complete tax returns for myself and my clients.
In previous years, I had run into a few glitches. However, those seem to have been resolved. I have not had any issues except one, and one short call to MyTaxPrepOffice's technical support group and the issue was resolved.
The technical support representatives for MyTaxPrepOffice have always been professional and patient and helped me resolve my issues. I am glad that the technical support hours for this company were expanded this year. I have not had to use tech support this year except for the one time, but it was comforting to know that the tech support was there if I needed it.MyTAXPrepOffice
Date: 04/22/2025
Thank you for your continued trust in MyTAXPrepOffice over the past three years! We’re glad to hear that previous glitches have been resolved and that your experience this season has been smooth overall. It's wonderful to know our tech support team was able to assist you promptly and professionally when needed. We truly value your feedback—especially your appreciation for the expanded support hours—and we’re committed to continuing to provide the tools and service you can count on. Here’s to another great tax season!Review fromAngela H
Date: 04/07/2025
5 starsAngela H
Date: 04/07/2025
I absolutely love this Tax software!!!
Navigating through the software is a breeze...
And Customer service/Tech support is SUPERB!!!
A friend and Former Co-worker referred to the company
three years ago...
Now I am on my second renewal!
Thank you MyTAXPrepOffice!MyTAXPrepOffice
Date: 04/22/2025
Thank you so much for the glowing review! We're thrilled to hear that you're finding MyTAXPrepOffice easy to navigate and that our support team has made a positive impact. Referrals from trusted colleagues mean the world to us, and we're honored to have earned your continued business for another renewal. Here's to another successful tax season—thank you for being a valued part of the MyTAXPrepOffice community!Review fromDawn C
Date: 03/08/2025
5 starsDawn C
Date: 03/08/2025
Great company good prices and great service. I am a small practice and have been a satisfied customer for over 7 years. I highly recommend!MyTAXPrepOffice
Date: 03/18/2025
Thank you for your kind words and for being a valued customer for over seven years! We’re thrilled to hear that our pricing, service, and support have met your needs. It’s our pleasure to serve small practices like yours, and we truly appreciate your recommendation. We look forward to continuing to support your success!
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