Business ProfileforSmith Tire Co.

08/19/2023 / 08:00 Went to Smith tire co. to get an oil change.Spoke to **** ( manager ) and ****** ( not knowing owner at this time ) As we prepared for the oil change ****** started a converstion about me complaining about the not putting oil in my van 4 months ago. ( which I put the in in my ************ He said that why he didn't like working on my vehicles.I asked **** to put some one esle on it. **** said that he can't because ****** is the owner of the company.I've been dealing with this company over 20 years because of the customer service,and it's always been ********************** the name never changed to ******** tire *** on the signs.I said that it was to early for this conversation. 4 months ago my van was in his shop, having fuel injectors and other parts replaced.Melvins attitude was shocking and uncalled for. So iwent to Tires plus and set up an appt. for the oil change.I have warranties on that van and i'm also hoping that the will honor them.I felt discriminated against by *************, becuse of his power, ownership , or problems elsewhere. Maybe if I was I had the right to complain about things that weren't completed. As being a business owner, he should be taking complaints and and not issuing them.I sets up all the repairs with **** ( office mgr. ) The job could and should have been completed, I was 1st in line. He had 4 more workers standing there, he really showed what kind of power he has to be disrespectful to custmers.thanks *****