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Find a Location

OTR Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OTR Solutions

      1000 Holcomb Woods Pkwy Suite 315A Roswell, GA 30076-2575

      BBB Accredited Business
    • OTR Solutions

      2460 W 26th Ave Denver, CO 80211-5308

    Business ProfileforOTR Solutions

    Factoring Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.78/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/7/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    OTR Solutions provides a factoring and invoice processing tools that seamlessly connects carrier operations to make booking loads, creating invoices, and tracking funding statuses easier than ever.

    Products & Services

    Transportation Factoring , Freight Broker Factoring, Fuel Advances , Account Receivable Team , Broker Approvals, Shipper Approvals

    Business Details

    This is a multi-location business.

    Find a Location

    OTR Solutions has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • OTR Solutions

        1000 Holcomb Woods Pkwy Suite 315A Roswell, GA 30076-2575

        BBB Accredited Business
      • OTR Solutions

        2460 W 26th Ave Denver, CO 80211-5308

      Location of This Business
      1000 Holcomb Woods Pkwy Suite 315A, Roswell, GA 30076-2575
      BBB File Opened:
      9/16/2014
      Years in Business:
      13
      Business Started:
      5/25/2011
      Accredited Since:
      11/7/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • OTR Capital, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Grace Griffin, COO
      • Mr. John Landrum, Director
      Contact Information

      Principal

      • Ms. Grace Griffin, COO
      • Mr. John Landrum, Director

      Customer Contact

      • Ms. Grace Griffin, COO
      • Mr. John Landrum, Director
      Additional Contact Information

      Fax Numbers

      • (770) 882-0125
        Primary Fax

      Email Addresses

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/24/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      OTR Solutions, and specifically the Corporate Accounts Receivable Manager, *******************, are engaging in discriminatory practices in violation of the Americans with ***************************** refuses to work with autistic people.Scenario: *** sends a ton of emails wanting us to confirm that we accept electronic signatures. We do and we've told them as much, not to mention the case law precedent takes this out of our hands. There is already legal precedent in the freight industry to accept electronic signatures. What *** is doing amounts to email spam and harassment. We've asked them multiple times to stop doing this and to simply email an invoice, but they refuse to be logical.More to the point, they refuse to offer reasonable accommodations when informed of the disability of our accounts payable rep. *** insists on superfluous email confirmations which are overloading our autistic representative to the point of being forced to politely request that *** auto-approve our electronically signed ***** of Lading, in the event no other issues are present.But ******************* chose to make this simple business logic issue an interpersonal issue instead. ***** chose to discriminate against us on the basis of his hatred of autistic people and their specific traits which he finds distasteful. ***** is aware that the representative in question is both extremely hard of hearing and autistic, but that does not apparently matter to him or to ***.They will only do business with neurotypical people, but not autistic folks. If this demonstrably illegal behavior continues, *** will catch a civil rights case.
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert C

      5 stars

      07/05/2024

      OTR gets you paid fast , mostly the 1st day they are great people to work with , you will not be disappointed

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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