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Find a Location

Marquee Insurance Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marquee Insurance Group

      1455 Old Alabama Road, Suite 170 Roswell, GA 30076

      BBB Accredited Business
    • Marquee Insurance Group

      1000 Holcomb Woods Pkwy Ste 300 Ste 315A Roswell, GA 30076-2587

      BBB Accredited Business

    Business ProfileforMarquee Insurance Group

    Insurance Services Office
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/6/2022

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    MIG leverages technology and industry expertise to assist those on  the journey towards running a successful trucking operation.

    Products & Services

    Commercial Auto Liability Insurance Services, Motor Truck Cargo Insurance Services, Physical Damage Insurance Services, General Liability Insurance Services

    Business Details

    This is a multi-location business.

    Find a Location

    Marquee Insurance Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Marquee Insurance Group

        1455 Old Alabama Road, Suite 170 Roswell, GA 30076

        BBB Accredited Business
      • Marquee Insurance Group

        1000 Holcomb Woods Pkwy Ste 300 Ste 315A Roswell, GA 30076-2587

        BBB Accredited Business
      Location of This Business
      1455 Old Alabama Road, Suite 170, Roswell, GA 30076
      BBB File Opened:
      3/19/2018
      Years in Business:
      10
      Business Started:
      6/25/2014
      Business Incorporated:
      6/25/2014
      Accredited Since:
      5/6/2022
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Marquee Insurance Group, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Brett Dykes, Director of Customer Service
      • Mr. Kyle Richard, President
      Contact Information

      Principal

      • Mr. Brett Dykes, Director of Customer Service

      Customer Contact

      • Mr. Brett Dykes, Director of Customer Service
      Additional Contact Information

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We are a fairly new transportation company ****** ******** LLC MC *******) that's been in business for a little over 4 months, we have been with Marquee Insurance for the same time. I cannot express the disappointment and lack of response from this company. As if the lack of response and communication isn't bad enough this company is now making it difficult for us to be able to operate by their delays. For example, we have attempted to get new drivers added to the policy , once we pay for the *** to get these drivers records it takes Marquee weeks to get back to us. By this time our potential candidates have already found new employment. I understand the process of getting a driver approved may not be immediate but to not be available over the phone or waiting until the end of the day to respond to a costumers question/request/concern is NOT acceptable.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Darian S

      1 star

      04/01/2024

      Wish I could give negative five rating! God Awful! Slow to respond to any type of requests. Carriers, stay away! Far away!

      Marquee Insurance Group Response

      04/02/2024

      The referenced insured has not been with ********** for almost a year. During their time with our agency, eight endorsements were made to the policy. Five of those endorsements were handled in no more than one business day. The other three endorsements experienced delays due to underwriter requirements/guidelines or lack of response/cooperation from the insured. The insured also experienced a lengthy claims process due to disputing a claims settlement. Marquee Insurance Group strives to provide excellent customer service to our clients. As the agency, we are the liaison between the insured and their provider. Given our relationship with both parties, there can be delays in processing. We are upfront and communicate these delays to the insured every step of the way.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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