Business ProfileforThe Eva

Do not move here. Over the last 8 months under new management, Ascent Residential, the following has occurred:- I had items stolen directly out of my apartment. Only someone with a key can access the apartment. This is management. - management cut power and water for 3+ days - one elevator has been down with no timeline to fix it - elevators are down at least once a week - parking garage has no enforcement. People freely parking in your paid spots and management does not have them removed. Someone parked in my spot twice and I didnt have parking for 24 hours that I paid for. Management doesnt reimburse you. - parking garage is not accessible so you cant park or if you are parked, you cant leave - there is not a maintenance department. Either your maintenance request is ignored OR management closes it out without repair. You are then required to submit a new maintenance request - if you email onsite management, they do not respond. - if you email corporate they respond after several weeks and multiple emails - management does not hold up their end of the lease agreement. - management does not accept accountability for anything. - Management called the police on my moving company because my moving company was using the loading dock to move my stuff out but management wanted the spot for a supply delivery. I had the loading dock and elevator booked. This cost me an extra $390/hour because management decided to argue with my movers then call the police. Management double booked the loading dock but found a way to not be accountable for their actions. - there is no onsite security. Previous management had a security officer onsite. Ascent residential does not supply this. This place is not safe.