Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Community Loans of America, Inc. has 457 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Community Loans of America, Inc.

      8601 Dunwoody Pl STE 406 Sandy Springs, GA 30350-2550

    • Community Loans of America, Inc.

      6610 Central Ave SE Ste 6614 Albuquerque, NM 87108-1815

    • Community Loans of America, Inc.

      1019 North California St Socorro, NM 87801

    • Community Loans of America, Inc.

      105 W Santa Fe Ave Grants, NM 87020-2527

    • Community Loans of America, Inc.

      1127 W Joe Harvey Blvd Hobbs, NM 88240-0992

    Business ProfileforCommunity Loans of America, Inc.

    Consumer Finance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Commonwealth of Pennsylvania by Attorney General Michelle A. Henry v Community Loans of America, Inc.

     

    On January 10, 2024, Community Loans of America, Inc. entered into a Assurance of Voluntary Compliance with the Commonwealth of Pennsylvania Attorney General's Office. The settlement states Community Loans of America, Inc., which made thousands of unlawful loans to Pennsylvania borrowers, will pay $2.2 million in restitution to consumers, and, additionally, cancel $3.7 million in remaining debt, under the terms of the settlement. Some of CLA’s loans resulted from leads that CLA bought from third parties who claimed to have physical offices in Pennsylvania. The Office of Attorney General discovered these fake locations by running a web search for “Car Title Loan Philadelphia.” In fact, neither CLA nor its lead generators were in Pennsylvania. Most Pennsylvanians who obtained a loan from CLA drove to one of CLA’s Delaware locations.

     

    This action is final. 

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Commonwealth of Pennsylvania by Attorney General Michelle A. Henry v Community Loans of America, Inc.

     

    On January 10, 2024, Community Loans of America, Inc. entered into a Assurance of Voluntary Compliance with the Commonwealth of Pennsylvania Attorney General's Office. The settlement states Community Loans of America, Inc., which made thousands of unlawful loans to Pennsylvania borrowers, will pay $2.2 million in restitution to consumers, and, additionally, cancel $3.7 million in remaining debt, under the terms of the settlement. Some of CLA’s loans resulted from leads that CLA bought from third parties who claimed to have physical offices in Pennsylvania. The Office of Attorney General discovered these fake locations by running a web search for “Car Title Loan Philadelphia.” In fact, neither CLA nor its lead generators were in Pennsylvania. Most Pennsylvanians who obtained a loan from CLA drove to one of CLA’s Delaware locations.

     

    This action is final. 

    Additional business information

    Additional Info:
    Better Business Bureau was able to connect either the principal officers of Community Loans of America, Inc., Terry Fields and Robert Reich, or the firm's corporate address of 8601 Dunwoody Place, Ste. 406, Atlanta, GA 30350 to the following firms, Alabama Title Loans, Inc., Fast Auto Loans, Inc., Fast Auto and Payday Loans, Inc., Georgia Auto Pawn, Inc., Idaho Title Loans, Inc., Illinois Title Loans, Inc., Mississippi Title Loans., Inc., Missouri Title Loans, Inc., New England Auto Finance, Inc., New Mexico Title Loans., Inc., Cash Cow Corporation, Nevada Title and Payday Loans, Inc., Carolina Title Loans, Inc., Tennessee Title Loans, Inc., Texas Car Title and Payday Loan Services, Inc., Utah Title Loans, Inc., Wisconsin Title Loans, Inc. The firm has locations in Alabama, Arizona, California, Delaware, Georgia, Idaho, Illinois, Louisiana, Missouri, Mississippi, New Hampshire, Nevada, New Mexico, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia and Wisconsin.

    We show the following firms associated with Terry Fields and Robert Reich at the 8601 Dunwoody Place, Ste. 406, Atlanta, GA 30350 location: Community Loans of America, Inc., Resale Autos, Inc., Texas Loan Services, Inc., Titleandpaydayloans.com, Inc., Triangle Financial, Inc., CLA Services Holding Corporation, CLA Factors Holding Corporation, Fast Forward Payment, Inc., CLA Financial Holding Corporation, Georgia Title Acquisition, Inc., Reicher, Hulsman & Associates, Inc., Southern Fast Loans of Georgia., Inc., 1hourtitleloans.com, Inc., Atlanta Direct Auto Finance, Inc., Cartitleloantoday.com Inc.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    124 complaints closed in last 3 years

    49 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Community Loans of America offer title pawn loans.

    Products & Services

    Title loans

    Business Details

    This is a multi-location business.

    Find a Location

    Community Loans of America, Inc. has 457 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Community Loans of America, Inc.

        8601 Dunwoody Pl STE 406 Sandy Springs, GA 30350-2550

      • Community Loans of America, Inc.

        6610 Central Ave SE Ste 6614 Albuquerque, NM 87108-1815

      • Community Loans of America, Inc.

        1019 North California St Socorro, NM 87801

      • Community Loans of America, Inc.

        105 W Santa Fe Ave Grants, NM 87020-2527

      • Community Loans of America, Inc.

        1127 W Joe Harvey Blvd Hobbs, NM 88240-0992

      Headquarters
      8601 Dunwoody Pl STE 406, Sandy Springs, GA 30350-2550
      BBB File Opened:
      11/6/2002
      Business Incorporated:
      3/2/1994
      Licensing Information:
      • According to information supplied by the Georgia Secretary of State's Office, Title Loans of America, Inc. incorporated in Georgia March 2, 1994. Title Loans of America, Inc., Filed articles of amendment with the Georgia Secretary of State December 14, 2001 formally changing its name to Community Loans of America, Inc. Community Loans of American incorporated March 2, 1994 lists Terry E. Fields as Secretary/CFO and Robert Reich as CEO.

        On December 31, 2010, according to documentation obtained from the Georgia Secretary of State's Office, Community Loans of America, Inc., a Georgia Profit Corporation merged with Community Loans of America, Inc., a Florida non-qualifying entity. The surviving corporation in the merger is Community Loans of American, Inc., a Georgia corporation.

      Type of Entity:
      Corporation
      Alternate Business Name
      • Georgia Auto Pawn
      • Community Loans of America
      • CLA
      • Cash Cow
      • Fast Auto And Payday Loans, Inc.
      • Georgia Title Loans
      • Georgia Auto Pawn Inc.
      • Texas Car Title & PayDay Loans, Inc.
      • Texas Car Title and Payday Loan Services, Inc
      • Missouri Title Loan
      • Auto Pawn Store
      • Cash Cow Louisiana
      • Alabama Title Pawns
      • Virginia Title Loans
      • Wisconsin Auto Title Loans, Inc.
      • Alabama Title Loans, Inc.
      • Fast Auto Loans, Inc.
      • Idaho Title Loans, Inc.
      • Illinois Title Loans, Inc.
      • Mississippi Title Loans, Inc.
      • New England Auto Finance, Inc.
      • New England Auto and Payday Loans
      • New Mexico Title Loans, Inc.
      • Nevada Title and Payday Loans, Inc.
      • Carolina Title Loans, Inc.
      • Auto Pawn USA
      • Utah Title Loans, Inc.
      • Delaware Title Loans, Inc.
      • Virginia Auto Loans, Inc.
      • Tennessee Title Loans, Inc
      • Fast Payday Loans of Kentucky
      • Texas Car Title & Payday Loan Services, Inc.
      • Ohio Auto Loan Services, Inc
      • Georgia Auto Pawn Inc
      Hours of Operation

      Primary

      M:
      By Appt. Only
      T:
      By Appt. Only
      W:
      By Appt. Only
      Th:
      By Appt. Only
      F:
      By Appt. Only
      Sa:
      By Appt. Only
      Su:
      Closed
      Business Management
      • Mr. Robert Reich, CEO
      • Mr. Terry Fields, CFO
      • Ms. Jena McKinley
      • Owner/Manager
      Contact Information

      Principal

      • Mr. Robert Reich, CEO

      Customer Contact

      • Mr. Robert Reich, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      124 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/12/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I have been trying to pay the vehicle loan I got back in *********************************************************************************************** settling the debt. Please provide a contact method that I can use to reach someone to assist.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott P

      1 star

      06/25/2024

      This is for the Wisconsin Auto Title portion of this company...This is a place where they don't care about your circumstances or true ability to pay. They will give a loan even to disabled individuals who don't comprehend the contract. The interest rate ranges from 100% to 300%! It's technically not illegal according to WI law, but it's definitely immoral. I can't give it 0 stars or I would.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.