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Find a Location

CARma Auto Care has 1 locations, listed below.

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    Business ProfileforCARma Auto Care

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13 Ida J. Gadsden Dr., Savannah, GA 31408
    BBB File Opened:
    12/6/2016
    Business Management
    • Moira Sheehan, Owner
    Contact Information

    Customer Contact

    • Moira Sheehan, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Monday, Feb. 27th CARma received my vehicle for a diagnostic test. I explained to the owner the car keeps cutting off when you have driven it and cut it as well as when you put it in reverse & drive. CARma sent out a list of things that popped up on their test machine. CARma had my vehicle for 2 weeks & 3 days. I received a call on Tuesday, March 14th that the vehicle was ready. When I arrived, car was still doing same thing. I received a call the next day that I needed a fuel pump and that is the reason it would not start. When I received my vehicle on March 17th my car continued to do the same exact thing. (I spent over $4200.00 for issue to be fixed) I reached back out to the company on the same day about 6 hours later. No one called back, I called CARma March 20th and explained that my vehicle was still not operating correctly. Owner advised me to bring in vehicle if I can or have it towed, Vehicle was brought in on March 21 around 4:20p I personally spoke with the mechanic, and he said that he would personally give me a call back the same day once he ran some test because the information that was given about the car he had only received about 50% of that message. no call back. I reached out to the owner the next day & was advised that i shouldnt have spoken with the mechanic & I needed to speak to front desk, that I would have to pay for another diagnostic test. I did not agree because this was the same issue that was going on from the beginning. The owner then said that it maybe something different and if so I would have to pay. When my wife reached out to get an understanding the owner started yelling & screaming on the phone saying that she didnt have to explain anything & she was wasn't going back and forth with no one because its her business. My wife asks if she wouldn't speak with her do, she need a lawyer. Owner than started yelling and said come get car off property & they were not going fix the issue. I am out 4200 & car is still not fixed.
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