Business ProfileforKeller Interiors

Since it's come to this, as ****** refuses to do the right thing and the Kellers "local" to us seems to think it's okay to yell at people in their own homes, leave 1" gaps in corner rounds, and steal unused, unopened product from people -- I'm sending this. I have zero faith after what I've seen with my own eyes and heard from mother that this is going to be resolved and that Keller will do the right thing. In fact I'm almost positive that Keller will just make it worse, probably punish us for me even writing this out...but I'm going to do so anyway. On 5/31/24 - Keller came out to install ****** flooring for my parents. I was here working from home so my mother was not alone with strangers. One installer yelled at me when I asked how things were going and if they wanted water - when my mom called about that, along with some alarming things I saw in the middle of install - I was told they didn't speak english and I confused them...they yelled at me in english so oaky- when the installers left there were nails in the hallway floor that were not there before, nails in the wall not there before, scuffs, dents, scratches. 1" gaps in the corner rounds in the room - webbed together by clear *something*...looking disgusting and unprofessional - worse than the 41yr carpet before it. ****** advised us that Keller had to come back out per their contract with them - but Keller is already trying to make that hard and finding ways to refuse the blame - We can't move things back into that room, this affects my parents daily life for now an extra month if not more. We do not feel safe with Keller coming back into the house. They think stealing and yelling at people for no reason is okay. They think this work a 12 year old could do is okay. I would rather fix the corner rounds myself but ****** says Keller will *** them if they don't let them come out as per their contract - meaning we can not take control back on this situation and feel safe...and that's evil.