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Business Profile

Home Renovation

Affordable Client Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I set out to hire a contractor that could perform the duties I was employing for online and that included **** list. Of course he found me and came knocking on my door. I presented to him what I needed done and asked if his company could do the work and they said yes. The project was started April 29th 2024 and we wanted it finish by June and that did not happen, so we asked if we could have it finish by July 4, 2024. ******* replied yes and that did not happen. We had to keep calling ******* to come and finish the job because they stop coming, they would never call us. As of now they still haven't contacted us. The last time we spoke to ******* and Affordable Client Services was6/10/2024. This is abandonment, they have gotten paid and abandoned the job. We paid them for the Sunroom, we put money down for the deck, a barn door and fireplace remodeling. I want have of my money back for the unfinish Sunroom which leaks and I want all my money back for the unfinish projects they never started. I don't want them to come and finish the project, I don't trust them.

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