Business ProfileforAmerican Family Tax Services

Invoice date : 04/09/2023 I was told about **** for an associate and decided to try it out. I traveled to *************, ** . It was my first visit and I was asked to complete a form and wait for assistance. In the forms that **** ask to complete I didn't see anything or read anything to states preparation fees. Upon entry of this facility I didn't notice any verbiage or new policies for tax preparation fee or any fee's in general not unless your filing taxes. So, I spoke with ******* about my personal tax and possible business tax information which i did not have and I explained that I would come back to complete. I checked with other providers and decided to use my old tax service which my taxes was completed before April 15th 2023. *******: We have the policy posted throughout the office that states Effective January 1, 2020 Preparation fees will be charged if a preparer uses your documents to prepare your return and you choose not to use **** for your e-file. This is NOT an estimate. If you would like an estimate you MUST tell the preparer beforehand. Please note that an estimate is simply that, an estimate. The results may differ significantly from the actual preparation. Preparation fees vary based on the forms filled out to complete the return. There will be a MINIMUM preparation fee of $75 payable at the time of preparation should you choose not to file with ****. Your particular return based on the 28 forms completed would have been $449. Since you did not have us e-file your return your fee was cut almost in half. I am sorry that you feel as if it was a waste of time. We too have time in the preparation of the return and we are a business. I am sure you understand that as a business we charge for our time and knowledge.******: I responded and asked where exactly on the **** website does not any of this exist ?*******: It is not posted on our website nor is it required to be. I ******: I did not recall nor see any verbiage