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Find a Location

Mallery Hall, LLC has 1 locations, listed below.

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    Business ProfileforMallery Hall, LLC

    Furniture Designers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    PO Box 211, Suches, GA 30572
    BBB File Opened:
    7/1/2009
    Years in Business:
    19
    Business Started:
    7/6/2005
    Business Incorporated:
    7/6/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Closed
    T:
    10:00 AM - 4:00 PM
    W:
    10:00 AM - 4:00 PM
    Th:
    10:00 AM - 4:00 PM
    F:
    10:00 AM - 1:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mrs. Karol Disher, Owner
    • Mrs. Taleigha Peevy, Customer Care & Logistics Manager
    Contact Information

    Principal

    • Mrs. Karol Disher, Owner

    Customer Contact

    • Mrs. Karol Disher, Owner
    Additional Contact Information

    Fax Numbers

    • (877) 205-0381
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    WARNING!!! BUYER BEWARE!!! DO NOT, I REPEAT DO NOT PURCHASE ANY FURNITURE FROM MALLERY HALL *********** ***********************. I AM HAVING A NIGHTMARE OF AN EXPERIENCE WITH THIS *********** COMPANY, IF THERE WAS A ZERO STAR THAT IS WHAT ********* COMPANY WOULD GET FROM ME THIS NIGHTMARE COST ME OVER $10,000 IN FURNITURE WHICH I HAD TO PAY BY CHECK, FINANCE AND CREDIT CARD, ***, DRESSER, MIRROR, CHEST, BENCH & TWO NIGHT STANDS WHICH COMING TO FIND OUT I WAS OVER CHARGED FOR AND THE SHIPPING WAS ALMOST $3,000 AFTER SEVERAL BACK AND FORTHS WITH ***** ON THE ***** AND THROUGH TEXTS THEY FINALLY CAME WITH THE FURNITURE ON FRIDAY THE 10TH OF MARCH PUT IT IN MY DRIVEWAY DID NOT TAKE IT UPSTAIRS AND LEFT WITH ALL THE FURNITURE ONLY TO COMEBACK THE FOLLOWING TUESDAY BECAUSE THE TRUCKING COMPANY SAID THAT THEY WERE NOT PAID TO ASSEMBLE FURNITURE BUT JUST TO DELIVER WHICH ***** AND HER COMPANY HAD ME PAY FOR WHITE GLOVE DELIVERY MEANING ASSEMBLE AND LEAVING WITH PACKAGING MATERIALS, THEY RETURNED THE FOLLOWING TUESDAY IN THE SNOW TO DELIVER THE FURNITURE AGAIN, MEANWHILE I HAD THROWN OUT ALL MY ***ROOM FURNITURE TO PREPARE AND MAKE SPACE FOR THE DELIVERY, MY HUSBAND AND I HAD TO SLEEP 4 NIGHTS ON THE ***** AND THEN A HOTEL, WE STILL HAVE BACK AND BODY PAINS AS A RESULT BECAUSE THEY LEFT WITH THE FURNITURE ON THAT FRIDAY, THEN DURING SET UP OF THE FURNITURE PARTS OF THE *** WAS DAMAGED AND SHE HAD THE AUDACITY TO ASK ME IF IT CAN BE REPAIRED AFTER PAYING SO MUCH MONEY FOR THE FURNITURE PLUS SHE MADE ME PAY FOR INSURANCE ON THE FURNITURE AS WELL SO I SAID NO!! THE DRESSER WAS ALSO BUSTED TO THE ***** SO THEY HAD TO LEAVE WITH THE DRESSER AND ALL MY ITEMS ON MY DRESSER HAVE BEEN ON THE ***** FOR WEEKS TO NO AVAIL AND SHE IGNORES MY CALLS HAD TO USE A DIFFERENT NUMBER TO CALL HER AND THAT'S WHEN SHE ANSWERED, SHE IS A BOLD FACE LIER AND SHOULD NOT BE TRUSTED, FIRST SHE SAYS THE TRUCKING COMPANY ****** HAS TO REPLACE THE DAMAGED FURNITURE THEN ****** IS SAYING THE ARE NOT RESPONSIBLE BECAUSE SHE DID NOT PAY THEM TO PACK THE FURNITURE MALLERY HALL PACKED IT THEMSELVES SO ****** IS NOT RESPONSIBLE NOW I AM STUCK BETWEEN *********************** AND MALLERY HALL AND ****** TRUCKING COMPANY, ***** YOU NEED TO READ THIS REVIEW AND SEND ME MY REPLACEMENT FURNITURE I JUST NEED TO GET ALL MY PIECES OF FURNITURE TO BE DONE WITH YOU AND YOUR COMPANY, VERY BAD COMPANY I HAD READ SOME BAD REVIEWS FROM SOME CUSTOMERS AND WHEN I MENTIONED IT TO HER WHEN THEY STARTED GIVING ME PROBLEMS SHE SAID THAT IT WAS JUST ONE BAD CUSTOMER BUT I ACTUALLY CAME ACROSS 4 BAD REVIEWS ON HER COMPANY SO I GUESS I AM THE FIFTH AND I WOULD NEVER RECOMMEND HER COMPANY TO ANYONE NOT EVEN MY FAMILY WHO WERE INTERESTED AND WAS WAITING TO SEE MY FURNITURE BEFORE THEY PURCHASED I SHOULD HAVE LISTENED TO MY INSTINCTS AND NOT BUY ANYTHING FROM THIS COMPANY I AM STILL WAITING FOR THE BALANCE OF MY FURNITURE AND WHEN THIS IS OVER I WILL ALSO BE SEEKING REPARATIONS FOR EVERYTHING THAT WE HAVE BEEN THROUGH FROM THIS COMPANY. :-(
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allen S

    5 stars

    04/08/2024

    Karol helped me design a beautiful library in my home. Attention to detail was incredible. I will use Karol again for custom furniture needs

    Mallery Hall, LLC Response

    04/18/2024

    Thank you *****!  Your "Custom Rolling Ladder Bookcases" turned our fabulous and you were great to work with! Looking forward to more projects or if we can be of any assistance don't hesitate to reach out to us--thanks again!

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