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Business Profile

Data Processing Services

Supreme Store LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Processing Services.

Complaints

This profile includes complaints for Supreme Store LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Supreme Store LLC has 2 locations, listed below.

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    • Supreme Store LLC

      null Tucker, GA 30084-5644

    • Supreme Store LLC

      PO Box 1057 Tucker, GA 30085

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/26/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      No money has or will be paid to them. A pop up box came up on my laptop screen saying Windows Defender saw threats/ violations on laptop and sent a repetitive voice saying not to shut down or restart it but call their number. I called, a tech named ******************* answered saying he had to clean files but demanded payment by check for $250. This sounds unethical to hold my laptop hostage till I pay them. It sounds like a scam to me and they've done this to other people reading the reviews. I want them to leave me alone forever and never contact me again. If I want a virus cleanup I want to be free to contact who I want and not be pushed into it. Their billing address is in ******, **. I don't ever want to hear from them again and refuse to pay them anything.

      Business Response

      Date: 10/28/2022

      Dear BBB

      Thank you for your email.

      Thank you for writing about the problem that The customer have been experiencing with our company.
      .We believe we can easily resolve the matter.

      Firstly we would like to apologize for the inconvenience and disappointment that Customer Have experienced in dealing with our Services . We assure you that your complaint and feedback will give the opportunity to remedy any problem that *** exist and help to improve our service further. We also note your feedback on availability of information regarding our products and services as well as the service levels.we never contact the customer he called us when he was needed a help.

      In order for us to escalate your feedback and complaint to Our Company We Have cancelled all the services and customer don't have to pay anything and he she will be not be receving any more calls from our side.
      Once again, please accept our sincere apologies.

      We sincerely apologize for any inconvenience *** have caused to the customer.


      Best regards,
      *********************
      Customer Service Manager

      Customer Answer

      Date: 11/03/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:05/04/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was on my Computer when I got many pop *** saying they were from ********* It had a phone number to call for support I called and got a guy named *** he said he could fix then he showed me things that he said was from being hacked he said he would have a tech repair but first I must send a check for ****** dollers I told him I was disabled and retired and he cut the price to ****** he asked for check number and said I must sent check to the address Then someone got on computer and did whatever to open it back to what I think is normal I am not sending check I think it is a scam

      Business Response

      Date: 05/16/2022

      Dear BBB

      Thank you for your email.

      Thank you for writing about the problem that The customer have been experiencing with our company.
      .We believe we can easily resolve the matter.

      Firstly we would like to apologize for the inconvenience and disappointment that Customer Have experienced in dealing with our Services . We assure you that your complaint and feedback will give the opportunity to remedy any problem that *** exist and help to improve our service further. We also note your feedback on availability of information regarding our products and services as well as the service levels.

      In order for us to escalate your feedback and complaint to Our Company We Have cancelled all the services and customer don't have to pay anything and he will be not receving any more calls from our side.
      Once again, please accept our sincere apologies.

      We sincerely apologize for any inconvenience *** have caused to the customer.


      Best regards,
      *********************
      Customer Service Manager

    Supreme Store LLC is NOT a BBB Accredited Business.

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