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            Business ProfileNalley Honda

            New Car Dealers
            BBB accredited business

            Contact Information

            4197 Jonesboro Rd

            Union City, GA 30291-2265

            Visit Website
            Email this Business
            (770) 306-4600

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            Closed

            See Additional Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/2018

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Nalley Honda is your destination for all your automotive needs.

            Products & Services

            Car Sales

            Business Details

            Location of This Business
            4197 Jonesboro Rd, Union City, GA 30291-2265
            Email this Business
            BBB File Opened:
            3/1/1993
            Years in Business:
            53
            Business Started:
            1/1/1971
            Business Incorporated:
            3/3/1993
            Accredited Since:
            11/1/2018
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed

            Sales

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 6:00 PM

            Parts

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 6:00 PM
            W:
            7:00 AM - 6:00 PM
            Th:
            7:00 AM - 6:00 PM
            F:
            7:00 AM - 6:00 PM
            Sa:
            7:00 AM - 4:00 PM
            Business Management
            • Mr. Chris Wilkins, General Manager
            Contact Information

            Principal

            • Mr. Chris Wilkins, General Manager

            Customer Contact

            • Mr. Chris Wilkins, General Manager
            Additional Contact Information

            Fax Numbers

            • (770) 306-4634
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/20/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I drove from *********, ** on Wednesday, April 24, 2024 to purchase a brand new vehicle from Nalley Honda. I should have known from the terrible communication the entire time through the buying process that there would be issues. I got to the dealership to buy my vehicle, signed all paperwork & drove back to *********, **. Today has been over 2 ********** still have nothing to be able to register my vehicle. Ive called the main #, general managers #, and have sent numerous emails & no one will call me back or email me back. My drove out tag expires July 5th.
            Read More
            Read 13 More Complaints

            Customer Reviews

            10 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nancy J. D

            03/14/2024

            They would have my business if the service department only answered their phone. After 20-years with them, I have to say goodbye.

            Nalley Honda Response

            03/19/2024

            We are truly sorry to read that you were not able to get someone to answer your call. Your patronage is very important to us, especially after 20 years. Please call me @ ***********, so that we can rectify the matter and improve our process.
            Read 9 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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