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Business Profile

Private Health Services Plan

Willowbrooke at Tanner

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Health Services Plan.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    File complaint on behalf of employee not report family violence report code of ethics reporting hippa violation

    Business Response

    Date: 12/22/2023

    We have reached out to the complainant due to needing more information so that we may address her concerns.  There was no answer but we did leave a voicemail with our call back number. 

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