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Business Profile

Building and Construction

Middle Ga Handyman, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Charles R

    Date: 01/29/2025

    Charles R

    Date: 01/29/2025

    Did not return to complete job. Unfinished; left part of porch unscreen, electrical wires disconnected and left hanging, steps cracked and roof leaks. Message contractor photos and leak videos but no answer. We have had other contractors look to give quotes to fix but no one will touch the pouch without a complete remove and replace. Have proof of contacting and photos.

    Middle Ga Handyman, LLC

    Date: 03/31/2025

    Thank you for your feedback. I take all concerns seriously and appreciate the opportunity to address the situation. Throughout the project, there were several challenges that impacted the completion and final outcome. Initially, the job site was not fully cleared as required, which significantly delayed progress. While it was not part of our contract, I moved multiple heavy items, including grills, furniture, and cabinets, to proceed with the work. I understood that the homeowner was unavailable, but this added unexpected labor and time to the project. Regarding the screening, I advised that it was not yet completed and requested that the area remain undisturbed. Despite signs being posted, the screen was pushed and interacted with before installation was finalized. Additionally, the stairs were blocked and taped off during construction because they were not yet fully supported. Unfortunately, they were used despite these precautions, which contributed to the reported cracks. It is also important to note that materials purchased for the project were removed by a guest of the homeowners without being returned or reimbursed, creating additional setbacks. During the project, there were clear disagreements between the husband and wife regarding the work being done. When I was informed about a leak during a storm, I immediately assured the wife that I would take care of it. However, later that same day, the husband called with threats and accusations, making it difficult to resolve the issue in a professional manner. Lastly, I never requested final payment, as per the contract, which clearly states that payment is due upon completion of the project. My priority has always been to provide quality work and ensure customer satisfaction. If there are any remaining concerns, I am open to discussing a resolution in a professional and constructive manner.
    Sincerely,
    Tim E*****
    Middle Ga Handyman, LLC

Middle Ga Handyman, LLC is NOT a BBB Accredited Business.

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