Business ProfileforWaynesboro Chrysler Dodge Jeep Ram

I purchased a ******************* from *************** on ******* at this dealership. This vehicle only had 37 miles on it and is brand new. After signing all the papers to get the truck, we inspected the truck and found a dent in the back bumper as if it's been wrecked or bumped into something. It was late when we finished the deal, around 7:30pm or so, and everyone had gone home for the day - the truck wasn't cleaned and the back bumper was dented. So, I was asked to bring the truck back the next day by ********* and her manager, ***** ******, who was also present at the time of purchase. I dropped the truck off Tuesday morning (******2) as I was asked and picked it back up the same night. My back bumper was still dented and the truck was still dirty, although the guy did spray some tire shine on the tires before giving the keys to us. Fast forward to********, 9 days having the truck and the THIRD drop off to them to make this right - we spoke with *********, who spoke to her boss, who spoke to his boss, and we spoke to apparently "the boss" **** ***** who tells us "they did the best they could to get the dent out, but since it's a Chrome bumper it can't be fixed all the way" and "what are we willing to pay for a new bumper" and then proceeds to tell us that even after buying a brand new $60,000 truck off THEIR lot "the store didn't make that much money on my sale so a NEW bumper to replace the dented one doesn't fit into their budget". Common sense and just good customer service tells you "since you can't fix the dent that was in the bumper when it was bought - you REPLACE it". I am really looking for a resolution on this as the dealership hasn't provided any help at all.