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Business Profile

General Contractor

Home Enticements, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/28/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Summary: This review details a significant breach of trust and contract by Home Enticements, LLC, where the company collected payments for a construction project but failed to complete the work and honor the settlement agreement. Such actions represent a serious case of fraud and misconduct.Background: Home Enticements, LLC, was contracted to complete construction of Home extension project. The contract outlined specific milestones, timelines, and payment schedules, ensuring that payments were to be made as work progressed. Upon breaching the contract, both parties agreed to a settlement agreement, which again the Home Enticements, LLC failed to honor.Issue: Despite receiving a substantial amount of the agreed-upon payments, Home Enticements, LLC failed to complete the construction project as per the contract. The work was left unfinished, with several critical components either partially done or entirely neglected. This abandonment left us in a precarious position, having already paid for services that were never rendered.To make matters worse, when we attempted to address the issue through the settlement agreement, [Home Enticements, LLC refused to honor the terms. Instead of rectifying the situation or refunding the payments, they became unresponsive, effectively ignoring all attempts at communication and resolution.Impact: The financial and emotional toll of this experience cannot be understated. Not only did we lose a significant amount of money, but the unfinished project has also caused delays, additional costs, and stress. The company's fraudulent behavior has left us feeling betrayed and frustrated, with little recourse for justice.

  • Initial Complaint

    Date:03/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 21st, we entered into a contract with your Home Enticments LLc to complete my home attic and backyard project by December 23rd - I have a contract. The Attic work was completed; he billed $17,000 and was also paid. ( My front-door neighbor did the same Attic work and paid the same amount). Now he was supposed to do my backyard work and quoted me $38K for it - the total amount he billed for Attic and backyard work was $55K - I have the official revised invoice. Earlier, he Quotes us $35K for the attic and backyard work, but then later, due to a change in work, he sent an updated invoice of $55K - I have both invoices ($35K, which is not in effect, and $55K, which is what he was working through) He collected $48,000 out of $55,000 from us, all payments were made by Check, and I have all the details from the bank for the same. Initially, he mentioned he had a team to do all this work, but later we found that he was hiring different sub-vendors to do the job and did not have any team or workers in his own company - he started dragging us and said that I would come tomorrow. Still, it was hard to get hold of him. We can produce an invoice showing what he completed, what appliances he bought from ********** with the bill, what he left unfinished, and what he did not even start (highlighted in pink). As of all the calculations and market prices, he owes us $25K of work he has not completed. We have been trying to connect with him since January 13th, 2023, and he has been giving some or other excuses not to show up for work. As specified in the contract, the project competing date was December 23rd, 2022, which is past due.We request your help to complete the work or refund our money - I am a single earner with three dependents, and any help would be appreciated We have sent him multiple messages but no response; we have sent official emails/text and registered posts to him as well. I have all the documents to prove my case. (Bank statement

Home Enticements, LLC is NOT a BBB Accredited Business.

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