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Find a Location

ARAC Roof It Forward has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforARAC Roof It Forward

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.44/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2013

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ARAC Roof It Forward has offered roofing services to local residential and commercial customers since 2005.

    Products & Services

    Roof Replacement and Repair, Storm Damage Repair, Insulation, Gutters, Siding

    Business Details

    Location of This Business
    296 Bell Park Dr, Woodstock, GA 30188-1682
    BBB File Opened:
    3/17/2011
    Years in Business:
    14
    Business Started:
    10/22/2009
    Business Incorporated:
    10/22/2009
    Accredited Since:
    4/26/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    96
    Alternate Business Name
    • ARAC Roofing
    • Alliance Restoration & Construction
    • ARAC Roof It Forward, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed

    Service

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. John Phillips, Owner
    Contact Information

    Principal

    • Mr. John Phillips, Owner

    Customer Contact

    • Mr. John Phillips, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company installed a new roof (shingles) on our residence some 10 months ago. We are within the warranty period and requested a roof inspection to investigate leakage under the terms of their warranty. After some 3 weeks of repeated calls, emails and text messages to the company, we have yet to have a date confirmed for a service, roof inspection. This is incredibly poor service and response times given potential for water damage. We are requesting a service inspection forthwith by this company. Roof It Forward, ************************************ Tel ************
    Read More

    Customer Reviews

    34 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Liliana R

    5 stars

    06/13/2024

    This was a WONDERFUL full roof replacement experience. We are very thankful to have found ******* ****** from ARAC Roof It Forward. He is a very experienced young person that was involved since the beginning of the project to the very end. He is not only a very nice sales person (not pushy at all), but also a great manager. He is very knowledgeable, professional, respectful and friendly. He went up the roof many times to check that everything was perfectly well done and debris were not left behind on the roof and around the house. The customer service is GREAT, as well. Also, I would like to add that the price was the BEST in the market, it was $10,000 less than the other companies we talked to and they donate to local organizations such as The Childrens Cancer.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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