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Find a Location

Pulse Uniform has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPulse Uniform

    Uniforms

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    205 Bell Pl Ste D, Woodstock, GA 30188-1671
    BBB File Opened:
    11/15/2010
    Years in Business:
    19
    Business Started:
    10/1/2004
    Business Started Locally:
    3/29/2010
    Business Incorporated:
    3/29/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rizno, Inc.
    • Just Lab Coats
    Business Management
    • Mr. Rick Garren, Manager of Marketing
    • Ms. Karen Jones, Manager of Customer Support
    • Ms. Rose Collins, Customer Service Supervisor
    Contact Information

    Principal

    • Ms. Karen Jones, Manager of Customer Support
    • Ms. Rose Collins, Customer Service Supervisor

    Customer Contact

    • Ms. Rose Collins, Customer Service Supervisor
    Additional Contact Information

    Fax Numbers

    • (847) 594-1644
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/04/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I purchased $545.21 of scrubs from PULSE UNIFORMS ONLINE on 1/22/24 and still havent received a single item. I paid $83.99 for overnight shipping and I was refunded this amount. I was told that my order would arrive by 1/24/24, and have two separate emails stating this. On 1/29/24, I sent a message stating that I havent received any items and could I please have an update on the status of my order being shipped. Your order will be ship after 4-6 business days, as this is regular shipping, stating EXACT WORDS from the email. I currently have a undate the ONE ITEM has shipped and its expected delivery date is 2/5/24. I would expect that the order starts being processed after the company receives your money and information. So, I was charged $545.21 on 1/22/24 and its now 2/4/24 and Im still waiting on scrubs that I need to work at a trauma center. There was was special embroidery and I was misled to believe I would have my order, even partially, by 1/24/24. I will remind you that I was refunded $83.99 for overnight shipping. Even if the ONE ITEM does arrive tomorrow, I cannot go to a job wearing half of a scrub set, especially when the job requires all departments to wear a differentl/specific color. My order number is 220124-002. As a business that sells medical necessities to clinical staff during what continues to be one of the busiest times in healthcare, PLEASE dont promise something you cannot deliver. No one is healthcare is paid enough to deal with such a display of greed and lack of accountability or responsibility. We are the ones on the frontlines taking care of critically ill and sometimes combative patients. Please help me to reach a resolution with this company, as it appears that I will not be receiving goods already paid for. But for the fact that I was forced to purchase uniforms from another company, I would have not have given this business copious amounts of time to resolve the matter.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelley G

    1 star

    08/05/2024

    I would not purchase from this company. I paid extra to get my items delivered faster and they held everything for a week before they sent my items out. They said I didnt respond to the email. Why would I need to respond to an email about shipping my items out when I paid for expedited shipping. I still have yet to receive my items. I would not purchase from this company. Very shady.

    Pulse Uniform Response

    08/06/2024

    Hi *******,Thank you for bringing this to our attention. We apologize for the inconvenience.We understand your frustration about what happened.Based on the information, the order was placed after cut-off time, we have to inform customer regarding this since and get the approval since the expected delivery date would have an additional 1-2 days. The package showed delivered August 5 based on the tracking number 1ZG195850202231499 via **** Your satisfaction is our top priority, and we will check what needs to be improve on about our process. Thank you.

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